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Unable to modify a ticket if belong to same grp but not submitter.
Hi I think I have an issue here: using ARS 5.0 and the web interface. The trouble ticketing system needs to have the ability for multiple users belonging to the same grp have the ability to modify the same ticket (maybe not at the same time). basically, if Tech1 has opened the ticket, at some...- mdon1
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- Replies: 1
- Forum: Remedy Corporation: Action Request System
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View Forms in Remedy 5.0
I am having trouble using the View Forms in Remedy. I guess my basic question is, can you modify data in the View Form. No where does it say that the data in the remote server cannot be modified. I have successfully created a View form pointing to a remote SQL Server DB. But when a try to...- mdon1
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- Replies: 0
- Forum: Remedy Corporation: Action Request System
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Calling a COM object inside ASP using 100% CPU
Hi everybody, I am calling a COM object inside of ASP using the CreateObject method. This particular COM+ dll is something that was written by someone else (Freely available API COM interfaces). Well the first time the ASP runs, it is fine, the 2nd time through, the server uses up 100% CPU...- mdon1
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- Replies: 2
- Forum: Microsoft: ASP (Active Server Pages)
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Remedy API for VB Scripts, Remedy 5.0
I trying to access Remedy 5.0 using a VBscript, so far I know of Remedy API in Java and C. I am trying to create a new record in a form. Can someone help. Thank you- mdon1
- Thread
- Replies: 2
- Forum: Remedy Corporation: Action Request System
