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Hello all, I have a Porlogix system software release R012i.00.0.219.0. Is it possible to do a firmware update on the 2420 series phones? Pkaloger

Hello all, I have a customer that purchased Ecas with 600 user license but has lots of Fax machines and virtual extension that he does not have to deal with. Is it possible to restrict and S8700 from showing cdr info on specific Extensions. I now that you can hide digits but is it possible not...

Hello all, Has anyone used the Plantronics usb headset with IP agent? If Yes what model Are you using and do you need the usb amplifier? Have you had any issues with it? Pkaloger

Hello All, I have 2 Prologix Rel 11 networked together via IP trunking using ISDN signaling. All calls come into node 1 and get transferred accordingly, Some call come in via a PRI DID trunk group and other via POTS lines, When a call comes in from node 1 and gets transferred into node 2 the...

I have and s8500 Server UDP'D to 2 Magix systems with Centralized VM on a Intuity LX. Locally the vm works fine but the VM does not recognize the remote sites. I get the person you are trying to reach is unavailable, use touch tone to enter the ext. you are trying to reach. This is a mode code...

I have two stations that both have EC500 turned and have a bridged appearance of each other, when you call either phone both cell phones ring. Any Ideas why? Is it a glitch? Any work a rounds? Pkaloger