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  • Users: BoBAz
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  1. BoBAz

    reset ip-stations ip-phones command

    I am upgrading firmware on ip-telephones (avaya 9608's) a total of 80 telephones. All telephones are in a region (reg 10) so ... I run the command "reset ip-stations ip-phone ip-network-region 10". The CM took approximately over 1hour and 40 minutes to reset the telephones, with a total of 11...
  2. BoBAz

    How to determin agent status on IC

    Can anyone direct me to where I can find out how Interaction Center would share agent status to other sources DB's or clients. Is it a TS CTI dip, or is there someplace within Interaction Center ? any help would be appreciated. BoBAz
  3. BoBAz

    Is there any way to password protect agent id logins?

    Excuse if this is a newb type of question ... I am just not familiar with this platform of pbx. is there anyway to password protect agent id's.. meaning can there be an assignment of an agent and provide them with a password that is forced to be entered in an effort to prevent multple phone...
  4. BoBAz

    ASA - Find and replace

    I think there is a way, but I can not remember how to do this .. I need to sweep my s8700 and find all the instances of the "autodial" feature and change it to an abrv-dial feature code... or am I just thinking that it should be a useful tool ? Trying to remember BoBAz
  5. BoBAz

    DHCP scope issues - maybe ??

    Okay.. I have defined by the flippn book the options required.. PC Scope has the following options 3 router = 172.xx.12.5 15 dns domain name = blank 176 Avaya Ip stuff = L2Q=1,L2QVLAN=77 6 dns servers= 172.xx.4.32, 172.xx.8.32 44 wins/nbns servers = same as 6 46 wins/nbt node type = 0x8 66...
  6. BoBAz

    DID service from Broadwing from other area codes

    Hello all, I will be installing some DID's from different area codes other than from where my 8700 sits.. I was wondering if anyone out there has done something like this.. more curious how you might have addressed the dial plan.. or if maybe someone could shed some light on the the "incoming...
  7. BoBAz

    Message Manager fax file type

    Is there a way to change the .tif to a .pdf when you receive a fax using Message Manager / Intuity . In other words all the file extension now are .tif .. is there a setting that allows one to change it to a .pdf ? R/ BoBAz
  8. BoBAz

    new 2900 & 3500 series switch

    Just purchase a used 2900 and 3500 switch.. would like to set them up to learn .. I have a home network and hopefully I would ultimately like to install either (which ever is best) in my home and use it as my switch.. I have never used either and I am curious to know how would I go about getting...
  9. BoBAz

    Avaya SG203 and Avaya VSU 5x

    Anyone out there using the Avaya Security Gateway products.. I am looking for a support forum. I believe the product was previously known as VPNet.. R/ BoBAz BoBAz 8700/8500/8300/G350/Ip Office/SG203/SG5x//G3r/G3SI/Audix/www.messenger/Message Manager/VMM/8500
  10. BoBAz

    Parameter Download on a 2410 telephone

    What is causing the "parameter download - pending " when I status a 2410 telephone.. seems like no matter if I busy release the condition never changes... I have cut and pasted a screen shot below. BoBAz status station 1239 Page 1 of 5...
  11. BoBAz

    Calls from G350 to S8700 - one way audio

    I am having problems with calls that are coming in on a PRI-ISDN local t1 on a G350 Gateway.. the calls ring in fine, but once the call go into coverage ( audix ) on the S8700 the callers hear Audix answer .. the greeting plays, the caller leaves their message .. the called party gets the...
  12. BoBAz

    Setting up a G350 LSP to a 8700

    Has anyone setup a G350 w/8300 module LSP mode to a S8700. I would like to know if the stations reside on the G350 or on the 8700.. meaning do I need to add more stations on the 8700 ? When one changes a station where does one change the programming ? BoBAz BoBAz 8700/8500/8300/G350/Ip...
  13. BoBAz

    measuring call volume to an attendant

    Looking for a way to measure the call volume coming in to an attendant.. The attendant is set up with a skill and we are using attendant vectoring. We are using the BCMSVu package and I can pull the right reports to figure the call counts that are answered via the acd... but I am actually...
  14. BoBAz

    VPN SG5x Pro to cisco vpn

    having problem setting up a vpn between an avaya sg5x pro and a cisco router.. The sg5x works fine as a stand alone router running dhcp, but once i fire up the vpn .. I loose the local internet access on the private side. I have removed all the firewall rules on the sg5x.. I know that the...
  15. BoBAz

    command history by user

    Is there a way to log the history of the commands run on a router and switch ? or a way to add login's to that would register/log the history in a log file ... Either locally or remotely? Currently we all share the same login and there are 5 users plus some three consultants... Stuff gets...
  16. BoBAz

    IPO feature - call to cellular

    Does the IPO line support EC500 features like the S8700 line .. The feature allows one to extend/bridge a call from a desktop telephone line to a cellular .. Does the IPO support such features. BoBAz
  17. BoBAz

    Remote user / Telecommuter / Home User

    My Goal: To find a method to give telephony features to home office users… with out having to set up a VPN. We are looking for a method to deliver telephony features from our S8700 pbx to home users by using a IP phone from Avaya. Currently home users are using a Linksys hub on a broadband...
  18. BoBAz

    Changing 80 Station softkeys

    Hello yall, Is there a method to change 80 stations softkey programing, other than doing this manually ( one by one ) ? I know that years back using Terranova Terminal emulator that Avaya sold you could do this .. can it be done with ASA ? I know that if I export the a station or a group of...
  19. BoBAz

    newbe question - VPN one to many ?

    I am a newbe to the VPN .. We currently have a vpn that allows us to have users in from home and also other branches... from what I understand .. each user/site has to have a secret / key that is shared between both ends... thusly making everybody share the same secret/key .. now having said...
  20. BoBAz

    best method to connect to a definity cm 2.1

    I am looking for the best method to connect to a definity pbx with the ip soho. I have yet to purchase the unit, so I am looking for the best configuration. Any help would be appreciated. BoBAz

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