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Hi, Can someone let me know the best practice for powering MD110 TSW. Thanks Niall

Hi, VERSION=CXP1010102/4/TSWSP5GB1.45/R6A is there any way of tagging/identifying a DDI call to a switch board other than the trunk given. The reason we had an additional main number that will be answered if unanswered at extension level will go to the switchboard but it needs to answered...

Hi all, Just looking for some advice/assistance with IP VC between 2 of our sites: London - Hong Kong The connection works, audio quality is good between both sites however the video image on the HK is experiencing a jitter(latency of packets), image refreshing frequently + motion blurred. On...

Hi, Question is in the title it just I have forgotten how too? Thanks Mack

Hi all We have a remote lim with 1 ISDN extn configured on it, we are thinking putting a VC unit( Polycom V500) ideally using 512K for calls. I could program up an additional 3 ISDN's on the switch(BC13) as are there are free ports on the card as it would be a cheaper option than purchasing 3...

Hi, Looking for some assistance,we have 4 PRI's currently running on coax from NTE's to MD We have put fibre in place between both end points had install 12 core fibre optic links that comprise cable of 62.5/125 size 2 these links are terminated into standard 19” patchpanels at each end...

Hi all, Just have a question about putting overflow onto a GS link, I believe it can be put in place like on a route but how? The reason I ask is we had our 2MB link GS co-axial cable cut in 2 so the LIM connected in a different location became isolated resulting in a loss of desk to desk etc...

Hi All, Cannot make mobile/international calls get congestion msg. Cannot do a print out on either route, end LCR or bleqi the route to force the traffic to overflow to another route. Any ideas-our group switch link is down to one of our isolated links. Mack

Hi All, I just want to allow a number barred on the system to be called instead of changing extn's cats to fully open. Just allow this one number from an 09(premium rates) which are barred to all, i thought about inserting in the execptions table but that does not work? Any ideas many thanks Mack

Hello all! Just wondering is there a way a user with a DBC 3213 can change their "pelpi" on from their handsets? on BC13. Thanks Mack

Hi all! Is there anyway of enabling an automatic timer function im on TSWSP3, rather that using the soft keys where start & stop the timer manually? Thanks Mack

Hi all, Justy trying to remember how to set a recorded msg on the VSU for ACD grp when members are busy. Thanks Niall

Hi, Can someone confirm the trunk select code *0*rou*tru# plus external number ? I used to use 119999 to identify a line number in Rep of Ireland it does not work in the UK? Thanks Niall

Hello all! Just looking for some advice really we have an overseas link with 2MB link for data but we can use 9 channels for voice. The switch we have in the main office is Ericsson MD110 & in the oversea site we have a Mitel switch. I want to find out what options are available: We are not...

Hi, Just have a question we have two routes configured on our system one is an ISDN primary rate and the other is a DPNSS link. Yet they have no dest assigned i.e routes not used from this I understand that are is no cards programmed up on the switch. What I want to know is do we have these...

Hello all! We have an issue dialing Cambodia, I have looked at our nadap,thought the issue might be number length but for 900 the number lenght is set to 3-20. Code for Cambodia is 00855, the number is correct as I have dialled out direct on a trunk bypassing the MD and got through any ideas...

Hi, Just looking for some info on Solidus eCare from any users out aside from a sales pitch any added benefits found-mobile extension etc...??? Thanks Mack

Hi I have a question we have a MD110 running BC13 which give the option of free seating. We have one of our Lims in an external phyiscal site linked up with a 2MB circuit, in a disaster recovery scenario. That if we lost our group switch, would we be able to replicate one of our ACD groups on...

Hi, Im used to using Winfiol on the MD and I am now using Extension Manager I would like to know how to get into command window TTY mode so I can enter and view commands. From what I can remember it is a simple procedure but I cannot remember how to do it any help would be appreciated. Mack

Hey All! Question every time i boot up my XP laptop Norton Antivirus 2005 dialog box appears saying preparing to install with the cancel option not greyed, this software is already on the laptop and active. I cancel out, it say unable to install removed or repair and reinstall? Im confused on...