Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: JDN1
  • Content: Threads
  • Order by date
  1. JDN1

    Service Level calculation

    Hi! Can anyone tell me if there is a way to calculate service levels from the calldetail tabel? Rather than just only use the system threshold setting or the application override. I like to do calculations for 20 and 30 seconds.
  2. JDN1

    Calculate Signon Time

    Hai, I want to calculate signon time from the event table. I've tried it in excel but it doesn't match the results from my standard reports. Does someone know which calculation is used to derive the signon time from the event table? Please in SQL but anything else would be great to. Thanks...

Part and Inventory Search

Back
Top