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Setting up a new KX-TA824 for a client. The TA824 is equipped with both the KX-TA82491 Message Expansion Card and the KXTA82492 2-Channel Voice Message Card. The client wants to use the BV OGM to pretty much act as an answering machine for two lines with a 30 second delay before picking up the...

I have a client with a BCM50, don't know the SW version, they want to add MOH to it. Are the MOH options on the BCM50 the same as the NORSTARs? I tried to find the info in the BCM50 Telset Admin Guide, but it only shows the flow chart to get to the feature, not the options available. On the old...

OS7100 version 4.30 I need some help on a configuration to use station voice mail to answer 2 CO lines. The client does not want an Auto Attendant. Is there a somewhat simple method to do this sort of thing on the Samsung? Thanks in advance for any help! ....JIM....

Installing an OS7100 for a new client. It has version 4.30 software loaded with an MP10 card in slot 0. The documentation leaves a lot to be desired! A complete lack of logic and feature interaction of system operations, and real programming examples. The client says the OS7100 is a...

First experience with a BCM50, system version 30ECB34 NAT. I discovered Set Relocation was active after making some changes. I moved station 972 to a new 7316E set at a different desk. Then punched down the jumper for station 229 to the wall phone that was 972. When I went to the wall phone...

A client has a CICS 7.1 Norstar™, and wants to add a Polycom Soundstation2 for their new conference room with a large and long table. Any good or bad points, or experiences as to whether it is analog or digital? Thanks in advance! ....JIM....

A client has a CICS 7.1 Norstar™, and wants to add a Polycom Soundstation2 for their new conference room with a large and long table. Any good or bad points, or experiences as to whether it is analog or digital? Thanks in advance! ....JIM....

I am trying to configure two C2950G switches for simple NTP, so when it is powered up it will get and set the clock automatically. I don't need authentication, associations, or broadcast. What would be the best way to do this? Searching on the forum resulted in nothing. The Cisco documentation...

I have noticed for some time now that the FLASH-2 & -4 have this odd audio distortion on the recording announcements. All the FLASH VMs are connected to CICS 7.1 and older KSUs. Is this just bad design on NT's part, or is there a fix for the bad audio on the FLASH VM? The audio quality of the...

If you want to connect wirelessly, then you need to equip the desktop with a wireless LAN PCI card, and get a wireless Voip phone. Then configure them and the router. You can read the user guide documentation supplied with the devices for step-by-step instructions. ....JIM....

I have a Flash 2 with SW 2.0.10. I just configured the unit, and inadvertently put a greeting on the Gen Del MB. I need to change it back to default, but there does not seem to be a way to do that. Is there any way to reset the system MBs on the Flash, short of resetting the entire system? I...

I have a CICS upgraded to 7.1 and a STARTALK FLASH2 NT5B07AB2455 with Feature Card NT5B78EC rel 02 VM 2.0, that is being reinstalled for a client. When I first powered up the systems everything appeared to work. I first upgraded the CICS from 4.1 ver 30NFG00 NAT to 7.1 ver 30HDC12 NAT. So far...

I have a client that is in the restaurant business, and they want to have a selection on the AAT that will play the specials of the day. Will the Partner Messaging module provide any options for announcements on the main or sub menus? For example, 0 to reception or does it just dump the...

I have a client that cutover from a Legend to IPO. There are several analogue stations that had "assume 9" on the Legend that need it on the IPO. Is this possible? This system has a PRI and some analogue trunks, and both can be used for outgoing depending on capabilities. The installer keeps...

I am looking for input. Does anyone have experience with NON 3Com SFP modules being used successfully in 3Com switches? Any specific brands from which to stay away? Thanks in advance for your responses... ....JIM....

The Mitey Mite DID trunk unit is used primarily in TAS applications. I am looking for service data, schematics, strapping options, etc. for this unit. Any TAS people or old timers out there know of either info or equipment sources? The only document I found (owner's info) is missing pages...

I am looking for some input concerning VLANs on the 3C16475BS or Baseline 2226 Plus. One of my clients has one of these. I had an odd thing happen with it yesterday. VLAN 3 had ports 17/18/19/20 working fine. The client is adding another office so I added ports 6/8/9 to VLAN 3 in config, then...

Is there anyone that knows whether the MICRODASH internal USB modem V.92 supports Caller ID at all. I have not been able to get a YES or NO from serveral sources: AppleCare, Apple's web site, Google research, etc. Even Apple's documentation doesn't state yes or no. Even with applications like...

Is there anyone that knows whether the MICRODASH internal USB modem V.92 supports Caller ID at all. I have not been able to get a YES or NO from serveral sources: AppleCare, Apple's web site, Google research, etc. Even Apple's documentation doesn't state yes or no. Even with applications like...

I have a client that wants to setup a DID number for a new company division. The Legend has R6.0 w/PRI, QCC and a Messaging 2K for VMS (similar to OCTEL100). The problem is getting something unique to display on the Console for the incoming call, inorder to answer with the company name. Well...