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Suddenly I have found that I can no longer save web pages as web archives (extension *.mht) in the Save As dialog box: the only options I now have are HTML File (*.htm,*.html) and Text File (*.txt). Does anyone know of a fix for this? Thank you.

This problem began yesterday -- I have a Dell desktop machine with Windows XP (Home edit.). When I right-click on a file or folder, I no longer get the menu of options I may follow -- copy, delete, erase, send to, properties, etc. Instead, I get the 'hourglass' and, essentially, my screen...

I have been a long-time user the WP office suites. Recently I bought an HP Officejet 6110 "all-in-one" -- printer, fax, copier, scanner. When I Quattro Pro, the "Preparing to Install Product Drivers" comes up on the screen, ultimately telling me to put the installation CD...

I have Norton SystemWorks 2002, purchased Jan. 2002. Until recently I was able to run LiveUpdate -- important, since at the very least, I'd like to keep up to date on virus definitions. But now it always fails to connect and obtain the new definitions: when I run LiveUpdate, I get the...

I have PGP Personal Privacy 6.5.8, which I downloaded from NAI as an upgrade from an earlier version of PGP that came with McAfee Utilities (or system suite). (You may recall that there was a potential security flaw in the earlier version, that might have allowed someone to recover a private...

I have PGP Personal Privacy 6.5.8, which I downloaded as an upgrade from an earlier version of PGP that came with McAfee Utilities (or system suite). This version of PGP includes both the key management program and PGPdisk, which creates encrypted partitions on the hard drive. Though I barely...