Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: kuntal
  • Content: Threads
  • Order by date
  1. kuntal

    Agent Trace showing AVAIL-OTHER-ACD

    Hi, We have a customer with CMS R3V9 and R10 switch. Their CMS is missing few calls. When we put a Agent Trace we found out some of the call comes with AVAIL-HOLD-ACD instead of Normal AVAIL-RING-ACD. These calls are not reported as ACD Calls here. In ECHI database server this calls are with...

Part and Inventory Search

Back
Top