I've recently installed a CP 150 r3 with Enhansed Call Center and Reporting. It has been working well for three weeks, until today. It stopped answering calls and responded with "no resources" when dialing Feature 981, 982, 983, etc. I tried cycling the power on the CP150 and the MICS 7.0 but...
I've got a CP150 ver 1.5.32.01 with my primary UI set to NVM. I'm using the call center app., and have CC reporting. Every once in a while the RDB server either stops receiving or the CP stops sending data. The RDB error code is 10054 and the error continually repeats until I either restart...
0x32 control panel
MICS
xc mega software 5.0
DMS 100 office with NI1 protocol
Problem began after PRI was installed
When caller calls in throught eh PRI, the phone system is not puttin gout ring tone. The Caller hears silence until call is answered or goes to voicemail.
Has anyone else...
Does anyone know if the MICS 0x32 with rel 6.1 with a PRI enabler code installed Q - SIG compliant? I've got a cstomer wanting to install a t-1 pipe between a Toshiba DK and my MICS. Thanks for the help.
I can't seem to get the reporting function to work. I successfully installed the key code. I instaled the server app. on a computer but there is no response on reports. It might be that I need to load the client software on some other computer on the LAN. Any clues?
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