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Hello all! I am having a problem figuring out how to send a specific 10 digit number (our main billing number) over an ISDN programmed as private number network. I have Avaya Communication Manager 2.1. If I cannot send our main number, I would like to send the calling party's name and 10...

Hi all! How can I forward one extension (4622) to another extension's (4626) vmail in G3 Prologix rel 6? I am able to forward calls to 4626, but they want the call to go to 4626's vmail if they do not answer. Any info is greatly appreciated! Thanks all!

Hi all! Another question for all of you! Has anyone worked much with a Centrex PRI in Comm Manager 2.0? Any advice? I have not yet worked with a Centrex PRI, as a matter of fact I cannot even find an explanation of the difference between an ISDN PRI and a Centrex PRI. If anyone knows the...

Hi all! I am getting ready to upgrade our Definity G3si V9 to Comm manager 2.0. I would like to pick all of the brilliant brains out there to get whatever info I can for a smooth transition. Are there any problems you all have run into that I can watch for? Any help is greatly appreciated...

Hi all! I am getting an error message "change system programming port to an extension before restoring" when I try to restore a Merlin Legend. The processor was fried when a new circuit pack card was put in while the system was running. And now we are trying to restore the flash card to a new...

I am having a problem with an S8100, when users forward their phones off net to their cell phones the caller does not hear it ring. There is just silence. It does connect though. This is not happening with all users and it is not just with the same cell provider. (I have also verified that...

Hi all! New day and night AA prompts(greetings) were recorded on an AA in Merlin Mail and now the AA will not answer. If they do not answer (the AA is used as a backup to the receptionist) all incoming calls to the main number are answered by the receptionist's vmail. I have stepped back...

Hi all! New day and night AA prompts(greetings) were recorded on an AA in Merlin Mail and now the AA will not answer. If they do not answer (the AA is used as a backup to the receptionist) all incoming calls to the main number are answered by the receptionist's vmail. I have stepped back...

Hello all! Would anyone happen to know if (and how) you can program individual extension keys on a DSS for a Merlin? I have a site whose DIDs are not in a range and I need to program them on their DSS. Thanks!!!

Does anyone know how to move or copy Network and Dial-up connections???? I need to rebuild my pc and have 130 connections I would rather not loose. Thanks!!

MY G3si is a G3V6i.03.2.239.5 and I need to know how to determine what exact version that is.... Does anyone know of a chart Avaya puts out or how to decipher the exact version? Thanks!

I have a question regarding IP Agent for which I am hoping to get help. I am new to IP Agent and Office. One of our overseas sites has IP Agent (they do not have a PBX there, they are linked with ours. Currently all calls originate in our Definity Multivantage and are routed to the overseas...

I have a customer who wants to set up an analog phone on a Merlin II system that automatically dials a certain # when picked up. It will not work for any other calls, just autodialing the one #. Can this be done on this ancient beast? Thanks!

Help! I have a few MLX phones that are forwarding to each other. I cannot find how to remove the forwarding.

HI all! Does anyone know how to get a US robotics modem (56k faxster) to not hang up when encountering the UK's ring tone, which it detects as a busy signal? Thanks!