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Arcserve requests that the tape drive be cleaned before each nightly backup. I just recently replaced the cleaning tape because I thought it might be the culprit, but it still continues to request a daily cleaning. After cleaning the drive, the backup is successful, Any idea's, is there a...

Folks, I have recently setup a win2k server, along with a win2k terminal server within the same domain. However when I attempt to activate the licensing on the DC to which the licensing is installed, I get the following error message: The licensing wizard cannot connect to the license server...

Gentlemen, I just recently reregistered my Arcserve licensing, along with SP4, however after rebooting the server, I cannot start the "Job Engine" Any idea's ? Thanks in advance

Folks, I need your help, when trying to perform a backup of multiple servers, I get a backup incomplete, and the following error messages appear in the activity log. E8602 Failed to Read from Database, (DBNAME=master,EC=Backup Agent Error- (127) "Error at Virtual Device set. W3422...

I have Arcserve advanced edition installed on a Production server, I have the client agent installed on my Webserver, which sits outside of a firewall. When I attempt to backup the webserver, it fails. Do I need to open up a specific port(s)on the firewall for this to work correctly ...

Hello, Does anyone have an idea of how I can rid myself of this file/program. I understand it has to do with using Multimedia keys on my keyboard, which when I tried to delete the files, it warned me that data would be lost. Just what type of Data are they talking about ? It's disturbing...