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Hello I have set up an IP trunk between two s8700s and the trunk is in service idle and the sig group is in service but when I try to place a call I get engaged tone. Can anyone help

I've been given a new 2410 phone to trial, i'm currently using a 6424D+M and when i went to change the station type to 2410 it says invalid entry. Does anyone know if you have to be on a certain level of software to use this phone ? 2420s work ok Thanks

Hi Can anyone help I've been asked to research the benefits of Index over the Definity and I don't have a clue on the Index can anyone help ? Thanks ;)

Does anyone know where I can get hold of a copy of service pack 2 for Centrevu CT server. Thanks

Does anyone know where I can buy cheap optical disks for definity backup in Britain. Our supplier will only sell them in fours and I need five Thanks

I have been told that Avaya need to dial in on some of our systems to enable DCS. Can anyone provide info about what DCS is and the benefits / Features / risks this involves. Is it as simple a changing a setting from yes to no Thanks

What does SIT stand for in the SIT Treatment.

We are installing a Davox dialler in the next few weeks and I have been told I need to change the settings on the call classifier cards. Does anyone know how to do this ? And what the recommended settings are for release 9.5 Definity. The dialler supplier have provided examples of other...

Can anyone tell me whst DCS stands for ?

Can anyone help with what seems to be an easy request but can't manage to get my head around it Basically what I want to do is set up a VDN that routes to a hunt group that has two extensions in it so that after x number of rings the calls goes to another extension then when no one answers to...