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Good afternoon, We are installind a old system option 11C rls 24.24, we are using phone M39XX, we have problem with forward, transf and conference call. we check other thread to fix this problem and they solved the problem installing path MPLR17379. the system is old, but maybe somebody have...

Good morning, I have several IP 1210 phones that are sending the message ¨ Repair of file system a wait a few minute ¨never the message is removed. Anyone know how we can eliminate this message and recover the phone. Thanks everyone for your help

Good afternon, we are intenting set a backup file on BCM400 rls 4.0 and the bcm response "telephony core initialed try again in five minute." and the restore stop We lost all the database on the system after power failure. Pls some help

Good afternoon, i am isntalling a bcm200 4.0 and i have problem with the loop trunk, they stay hold after the CCR. The lines analog stay on hold, I need to install the patch BCMR400.261core BCMR400su018 BCMR400260CDR. I could not download from avaya web page, Pls somebody have a link to...

Good morning, trying to connect to the manager IPOffice using 9.0, we will send a certificate error window, can connect to the web manager and system status, but the manager is not possible, have a suggestion to connect via manager? . regards

Good Morning, Our customer has a central IP Office 500 v2 Rls. 8.1, with 2 E1 links (60 channels) of which 50 channels are inbound DID R2) and 10 outgoing channels DTMF DOD. This is operational. Additionally we have a link E1 PRI with 30 channels connected to a RightFax and 20 sip trunk...

as I can in my option 11C program my direct dial outgoing always log in with the same number for all calls.

As I can reset the password to log in on Avaya Rls 7.5, which had all the password configured not expire,and whatever now all expired and do not ask me to change it, but it tells me that all password are invalid. what can i do. regards

Good evening, i have problems when I try to transfer a call made from a phone in the Central Meridiam customer and want to transfer it to another PBX extension Meridiam, but connected by a link. Please someboday can help us. Regards

Good morning, we are establishing a link between two switches SIP CS1000 Rls 7.5, in both pbx were the settings required in the documentation, the current status is that in both pbx register the local endpoint but not remote and therefore not binding up. In both pbx is programmed PBX IP phone...

How can we deploy subscriber manager, we need it to active corporate directory, i already set cpdir0.csv inside /u/db in the cs1k 7.5, the cls is set too. Thanks in advance for you help

I am deploying a bunch of 1220 IP sets. Out of the box, the key labels show a conference key, to the left of the navigation keys and above the services key. It is not one of the context sensitive keys. It is an actual key with a printed key cap. CS1000E at Rls 7.5 This conference key is not...

Hello, We need to install Avaya mini call pilot rls 1.6a with CS100E 7.5, but we do not have the avaya mini call pilot software 1.6a, Somebody Know from where can i download it? we tried in Avaya support web page and it is not there. Pls help us Regards

Hi everybody. I have a problem with a Symposium Call Center Express 3.0, It's installed in a WINDOWS NT SP6. The PEP in the client is NE032105SU03C and the server is NE0321065SU03S I can schedule reports without problem, however, the report is generate without any data, only prints the report...

Hi Everybody, We are Installing one Cs1000E rls 7, but we had not made that the card in the new system start in the chassis, always it are disabled, it doesnot respond to the command to enable it. The SS is not istall, because our costumer only wants the TDM working right now. We have...

i am trying to configure 1120E ip phone in cs1k with release 4.0, but when i tryed to program it, the pbx does not reconize it. can anybody please help me? Regards

I have network without Sigser, and i have 4 Call server in the network, my costumer wants to include oyher site using one Media card. Is this possible? If this possible, what i have to do? Thanks for you help

We have problems with BCM 200 Rls 4.0, the fault is the temperature, we replace a cooling fan and still the problem continue, the alarms id are 11012 and 11406. Somebody can help us?

We have a bcm 200 rls 4.0 with gatm 8 and 4x16, this pbx is used for contact center and cctree from call pilot. The bcm is update with lasted patch from nortel and we apply this changes: GATM2 -> Enabled: 1 Freq1: 425 Freq1Dev: 5 Freq1Thresh: -30...

Good Morning, i cannot get access to program the endpoints in the SS. somebody knows how to get access to the gatekeeper? Thanks in advance Regards