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Afternoon gents, Ive got a new 500 in a shop thats been there ofr a few months, just had a call telling me that if anyone calls in then the phones will continually ring as if there is an impatient caller until a phone is picked up. In testing this if you dial in and then hangup, the call doesn't...

Afternoon everyone, Im currently setting up a site that only has 2 analogue lines attached to an IP 500 v1 box running 5.022 software. Im looking to add 2 SIP trunks as extra lines so that when the 2 analogues are in use they automatically fall over onto the sip trunks. Ive got the SIP trunks...

Is this supported on an IP office 500 with a legacy card carrier, Im assuming its a VCM10 and therefore not but can someone confirm this to me.. Thanks in advance

As above our installation of one x portal logs all calls but incoming external are shown in the call log as "external" rather than the number. The number is shown in the call gadget and I can redial the number by clicking the "external" word but annoyingly I dont know how to make the call log...

Ive got a customer with a avaya ip 500 that for some reason seems to freeze twice a day forabout 5 minutes. Its gota VCM 32 and 20 1608 handsets. Its running 5.0.22 firmware. When it happens all the handsets lose thier calls and if they try todial there are no keypad tones the dialing tone just...

2nd question of the day for me. Ive got a customer using one-x Portal, recently I took everybody down to 2 CA buttons and reserved the last one so they could get a busy tone or voicemail depending on the user, they didnt like the multiline features. Anyway the problem appears to be that in one-x...

How many people have seen this working, Ivegot it running on a test box fine but with minimal users accessing it < 4. Im planning on putting it out at a customers on a 2008 terminal server and with it being 2008 R2s versionof TS Im not expecting any problems.. whos using this or has seeen this...

HI we have a number that we want to divert every 4 days on a timed divert to 1 of 10 numbers throughout the year is there any way to script this using voicemail pro.

I think this might be just a bad handset but anyway I have a 9640 attached to version 6.0 ip500 unit evry other ip phone is fine (this is the only 9640). I get bursts of white noise when Im talking, if im silent then there is no interference. Any ideas?

Evening everyone, having a bit of a problem with One-x not syncing users from the ip 500 unit. Its been in and working for months but now if a new user is added or name changed it wont take the changes?? If you look at the health then the DSML provider failed at "Global resynchronization failed...

We have auser who left the company over 2 years ago and still pops up when people invite certain groups to meetings. How the fook can I get rid of her? Her account was deleted years ago?

Ive selected the correct bin directory but when I go to upgrade theres no upgrades listed as available??