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I have a couple of servers that I am unable to change my password on if I log in using the NTLM account, get the message "The system cannot change your password now because the domain domain_name is not available." However if I log in using the UPN username@domain.com and try to change my...

A user complained that the wrong out of office message was being sent. After looking into this the incorrect OOO message can be seen in OWA however on the Outlook client the correct OOO message can be seen. Recipients of the OOO e-mails were receiving the incorrect version that can be seen in...

Hi, I have a user who is unable to add appointments into his Outlook calendar, when he double clicks the calendar or clicks New->Appointment nothing happens. He has a couple of shared calendars in his profile which he can add appointments to no problem.

I was under the impression that reverse DNS was only used to check that the sending server was who it said it was however my colleage believes that MX records are also used to determine if the e-mail domain is valid for the sending host. Can anyone confirm if this is the case?

I have an Exchange server situated in a data center and Outlook 2003 clients at remote sites connecting to this over a WAN. When a user at the remote site attaches a large document to a message from a server in the same datacentre is the e-mail compiled in the datacentre thereby having no effect...

Hi, I have been having a problem with one Exchange server over the last couple of days, users are unable to access their Masilboxes intermittently. When Lokking in the event logs Failure audits are constantly logged, the Information store was stopped and started and users could then log in for...

Hi, Does anyone know if it is possilbe to amend the Security event log so that only failures are logged and if so how to do it. Thanks for any help Alan

Hi, we are recieving the following errors in the system event log on a couple of our domain controllers: event ID 8020 Source Browser The browser was unable to promote itself to master browser. The computer that currently believes it is the master browser is unknown. Any ideas what causes...

Hi, the system event log on one of my windows NT servers is alway empty, the applciation and security events are logged ok, any ideas what would cause this? Thanks Alan

Hi, recently I have been having a problem when trying to unlock some accounts, all the options in the Account tab are grey'd out, this only seems to affect a small number of users and they appear to have either the same level of admin rights as myself of higher, any ideas what could have caused...

Hi, We are using Exchange 2000 and Outlook 2000. We have noticed a recent problem with "send on behalf of" permissions, if we grant a user these permissions and they then try to send a message on behalf of another user the message arrives as if it has been sent by the other user and not on...

Hi, In the last few days when adding any new exchange users their e-mail addresses are not being generated automatically, we do have a Recipient Update Service for this domain and the users are allowed to inherit permissions from parent, any ideas what the problem could be. I have tried...

Hi, Got a very strange problem just occured. We are running exchange 2000 and Novel Netware. It has come to light in the last few weeks that users with IE5.5 or above cannot change their Outlook passwords from the change password button when logging in unless they change the Exchange Server...

Hi, I' have tried to take some sample logs to create an overview of system performance by creating a new counter log in performance monitor. When I try to view the logs however I cannot see the information, it just appears blank, any ideas what I am doing wrong? Thanks Alan

Hi, I have a user who can open a URL link if it is sent in a rich text e-mail but if it is sent in an HTML message it does not even open internet explorer, just puts a box around the URL in the message, any help would be appreciated.

Hi, My boss has asked me to add a file mask to quarantine .htm attachments, but there seems to be a lot of headers attached to messages as htm attachments and these messages are getting quarantined which is causing me some hassle, is there any valid reason to quarantine htm attachments or...

Hi, hope someone out there can help me, It appears that since we installed the Exchange 2000 SP3 Rollup our users who previously had send on behalf of permissions no longer have this access. I have removed the permissions and added them back in but the problem persists, they get "you do...

Hi, I am having a problem receiving internet e-mails from some domains, can anyone tell me what ports should be opened up on the firewall (Nokia IP530) so I can receive mail from all domains. At the moment I can receive mail from some domains e.g. hotmail but not from others e.g. btinternet.

Hi, since about 10 am this morning we have been receiving blank e-mail messages, the only field populated is the senders address, all the other fields and message body are blank, this is an intermittent problem affecting various from and to addresses. Does anyone have any ideas what could be...

Hi, We are using Mailsweeper 4.3.1 and have recently moved it to the DMZ so that it now sends mail using DNS instead of forwarding them to a proxy server, since then I have had complaints that messages with attachments to one domain are arriving in mime format. Any ideas?