Search results for query: *

Hi, Is it possible to remotly record the OGM501 via DISA? From the DISA Menu i've tried *47 extn pin and get dial tone, but then when I try *362 501 to playback the existing OGM I get a reorder tone. Regards Isinor

Hi, I'm trying to create a basic DISA phone menu with 2 options - option 0 to operator, option 1 to leave a message on SVM 591 Option 1 should call VPS 678 with both FWD and Intercept set to 591 SVM is working OK for another extension with FWD to 591 OGM is playing OK and Option 0 works fine...

Hi, Can you add ADN & MDN to IP Phones on TSW SP2 Regards Isinor

Hi, Why is there such a large difference between CALL ATTEMPT and TRUNK SEIZURES..? lctmp:dest=707; LEAST COST TRAFFIC MEASUREMENT DATA TIME = 11:12:10 19JUL07 DEST CUST CHO CALL ATTEMPTS TRUNK SEIZURES 707 2386 2025 1...

Has any one installed OB4.1 on hardware other than the recommended DL360G… Is it just a case of having USB, DVD and Ethernet for IP extension integration? This is for 500 low usage users via 8 or 16 ports. Regards Isinor

How do you know if its getting close to capacity..? I am about to reconfigure some ACD groups to have agents split across LIMs 5&6 and to have backup ACD groups. Since Agents and Groups are in the same LIM currently, I was concerned that extra signalling might be a problem. Incoming is on...

Hi, My maintainer says that DNA 5.2 SP3 has a 'known problem' running DNA apps on the server when Hyper-Threading is on. As I look after the hardware can i just switch this off in the bios or is there more to it? Regards Isinor

Hi, DIVERTED calls to an extension with a PELPI are not following a PELPI choices. I have set the PELCS:DIR=xxxx,SERV=1; SERV=1... in alex Repeated deflection after diversion/follow me will be executed. Can this work..? Regards Isinor

Hi, What is the best way to test an ACD Backup Group? Is it block the LIM, or is there another way? Regards Isinor

What is the correct install process for IM & CM. I have installed IM and get an error… “Event Service connection failed”. IM works fine on other PCs The only install apps are in a folder the server. I did the following... 1) \AppsFiles\iFORv4\CRK40\DISK1\Setup.exe 2) iFor Config Tool, Client...

Hi, I have existing traffic recording data and may be getting performance manager. Can it import existing recordings and old data? TIA Regards Isinor

Can I use ISO-QSIG GFP 'Path Replacement' via a WebSwitch or two? (MD110-WebSwitch----WebSwitch-Meridian) I know the MD110 can do this, but can or does the WebSwitch support ISO-QSIG and GFP? Regards Isinor

What is the connection between Ericsson - OneBox and AVST - CallXpress? Were they the same product at some time? I am familiar with OneBox 4 with FAX and Unified Messaging but have been asked to do some work on AVST CallXpress. Regards Isinor

Hi, I am trying to connect to a remote site using DNA’s MD Support Utility. The internal modem works OK with Winfiol. The settings in Node Setup are all OK… I hope. What settings are needed in the Communications Settings dialog? When attempting to connect to a site I get… ‘OK… OK…’ The...