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Dear all, I wonder if you can help me. I manage 3 Meridians options 61c, one of which is connected to an Octel voicemail system. all the Meridians are connected by MCDN E1's. My problem is, that If I enable TRO & TAT on them, and a call to an extension from a remote site is unanswerd then...

Hi all, I have a mysterious problem which I hope you may be able to help me with. I manage 2 Meridian 61c's on release 24. My problem is that several 3820 phones seem to have a problem where they cannot dial externaly but they can dial internal numbers ok. Or sometimes they cannot dial at all...

Hi All, I have a small problem. We have a helpdesk line on which I'd like to record all incoming (external & internal) calls. I have changed the cls to ICDA on the prime TN, & CDR incoming on Routes however, if the line is answered at another set (via a key appearance) I cannot see the call in...

Hi all, can somebody help me, I cannot get any CDR data from one route. I've checked the rlb, and it all seems fine. I've compared it to a route on another switch (which works), and it's the same. I've looked at the raw CDR data, and there's nothing coming out. All other routes on that switch...

HI all,Can someone refresh my memory please. How can I turn off Outgoing caller ID from an Option 61, and where can I see what is being sent to line?

Hi all, Has anybody configured an option 61c connecting via an E1 to a Brooktrout TR 1034 fax card, and if so could you post the route config.

Hello all, does anyone know how to report on which phones are assigned which RCO value? I've tried LD 81 with no success. I want to see if there is an unused RCO value.

Guys,can you tell me how to set the routing of calls by day. EG. Ive got a number ( a dsc), when called it terminates locally during the day, but at night goes to another site. I also want it to re-route on saturday and sunday ( all day and night) to the other site. I think it's done with ETOD...

Hi all,can somebody give me the pinouts for a 2250 console please. I want to use a CAT 5 structured cable and a RJ45 to DB 25 convertor, so ideally I need to know which TN goes to which pins on the DB25. Regards Cliffa.

Guys,This may be a dumb question, but can somebody tell me the key layout for 3904 with an add on module. EG. which keys are on which page. I manage a switch remotely and I don't have one of these locally to look at. Regards, Cliffa

Hi all, I wonder if someone can help me. I manage an Option 61c, which has a BT ITS trading platform connected via 2 MCDN's. The ITS system send 7 digits to the display of a Meridian phone, and I would like to assign name to the incoming calls from the ITS extensions to the Meridian, which are...

Hello all, I'd like to do a remote INI. via pdt, but can't remember if the correct command is ini or reboot ? Can someone refresh my memory please. Cliffa.

Hi does anyone have a DAC for sale (or free)? DAC = Digital to Analogue Converter. Cliffa.

Hello everone. Can you help. Is there such a thing as a broadcast facility which can be programmed, so that,when a button is pressed on a phone, that user is able to send a broadcast over the loudspeakers of all of the office phones ? (like a Tannoy) I'm sure this was available on the small...

Hello all, does anyone know if it's possible to assign a call forward key that can be successfully activated while a phone is ringing? One of my customers wants to be able to call forward to voicemail, if he recognises the CLID of the incomoming call, and doesn't want to answer it. Regards, Cliffa

We have a Meridian 2250 consoles at two of our offices, and if the operators make an attendant to attendant call, using the CDP ( ac2), and another call comes in, they are unable to place the first call on hold and answer the new call. They can only answer the new call by releasing the attendant...

Hello, I would like to set a different night service option (NIT 1)for use during office hours, I know how to set the time of day, but where can I set the days of the week which this is valid. Regards, Cliffa

Hi can anyone tell me how to voice record a 2250 console, which TN do you record?, or is it both?

When moving phones, by TN swap, I notice that the personal directory of the user stays on the original set, and the phone must be physically moved as well. Is there any way to transfer the directory to the new TN?

Hi all is it possible to apply the CPND feature to a DSC ?