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Hi All At my work , I am supposed to be the Avaya expert, i was alright a few years ago, but havnt done much on the S8700, nothing on IP Office,so am now pretty rubbish, are these kits similar as to programming and logging on ect, anyone got a good link for system admin stuff at all. Thanks guys

Hi All I had an operator consol on the reception, but found it was too much for the security guards to use, so i removed the attendant and created a station to take the few incoming calls we have, I changed the dial plan to have 0 as an extension , then tried to create extension 0 and put a...

hi All I have a tracker 2700, whcih is locked, the site is 150 miles from me and i cant get there for a while, is there any commands to reset it remotely as the 2600 commands does. TIA

Hi All Does anyone know if the PC that is running Ultralink 11 S/W for wallboards can have its update speed increased? Mine is updating at intervals of between 20 and 30 secs, although the CMS is set for 10 seconds. Thanks

Hi All I am trying to load on CD the latest ASA and Val Manger, Integrated management 4.0 and admin tools 4.0.15. It made me delete my previous ASA, so i did that, then it went to load up and said i must upgrade VisAbility management suite 1.x to 3. i cant find this anywhere on my PC, can anyone...

Hi All Funny thing happens when u set the time on the server, i set it to the correct time, the about 3 mins later the server does a set time on its own and puts it backs about 10 mins, i have tried setting the time 10 mins faster , but the server then set the time, still 10 mins to early,, any...

Hi All , anyone got a link or anything for the pinouts of the Aux cable in a G3si, cant find it anywhere Thanks

Hi All I turned off a G3si V11 the other day to move to a new location, it was transported to the other site, when i turned her back on again I have a major alarm EXT-DEV, which i think means external device, such as BCMS,CMS ect. I have bcms for it but not yet connected, also I now have a minor...

Hi All, I have a q-sig between an Avaya and Meridian, the circuit works fine, but when the Meridian dials its feature codes to connect to us the call disconnects if you dont dial quick enough, I reckon its about 5 seconds, cant see any timers in the AVaya to change this , anyone have any ideas,, TIA

Hi All Is there a way that when an agent logs in (EAD) that their DDI number does not recieve calls or gets busy or can go to a vmail. TIA I can use call forward and the agent does get the calls apart from when u dial the agent directly.

Hi ALl I need to get incoming DDI numbers routed to an ISDN2 (TN556D)WCBRI, and i just cant seem to get the actual number passed onto the rightfax server, all that comes up is the WCBRI data module number. Any ideas TIA

Hi All I have a TN 556D board to install, can anyone remeber what pairs are used to feed a rightfax server and how they should be presented to an RJ45 lead. TIA

Hi All, In the UK are you allowed to buy a second hand definity and use the licences as they were installed, IE we have a switch with 2800 RTU on it, can we legally use them or should we register it with Avaya, its an old G3si TIA

Hi All, How long do u reckon it would take to do all the aca, acs and ace exams , and how much do u reckon it would cost. I have good experience on the older definitys, not too hot on s8300-s8700. How much do u think u could earn with ace also in the UK Thanks guys

Hi , anyone got a user guide for these type of handsets to hand,,TIA

Hi all Anyone know what an RQT file is, been told they need it for a proper pricing for maintenance ect. TIA

Hi all What would be the best way for the following I have 2 sites, one with a G3r V11 with ACD , cms the lot, the other site just has S8700 CM2, no ACD basic handsets pretty much nothing. We need to add a call center for this, but the cust can not pay to get the S8700 ACD'd up. Can I use IP...

Hi, how does station lock work, i have programmed the codes as *93 to activate and #93 to cancel, i have added a security code also. When i programmed a sta-lock key on my phone its works fine, however i cant get it to unlock. Any ideas anyone, thanks in advance

Anyone got any ideas whats happening with these guys, seem to have gone right downhill since losing Avaya USA. IS the UK soon? TIA

Hiya, Anyone know how to record/change announcements on the Vm manager, If anyone has a user guide for this would be helpful, just inherited the kit and now they want to change announcments in the ACD queues. Can it be done remotely, sorry for being so vague but not sure what kit it is