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I have a custome who has a star talk mini. She has saved messages in the general delivery mailbox, and when she tries to get them, we get a message that says "cannot continue" and then exits. Any one ever run into this before? We can retrieve messages from normal mailboxes.

I have just changed jobs and now I am also installing the cable I sell again! I have come across two manufactueres I do not care for and was wondering does anyone have favorites? For ease of pulling? Footage markers that start at 1000 and count down? Is it ok to say the manufacturers on here? If...

Is there anyway I can keep messages as new after listening to them. This is on a Partner Mail Release 3. I appreciate it if anyone knows.

I have a customer who is upgrading his system. He now has a StarTalk and his AA has a canned message. Its not a recording from anyone in his office, it's a professional message from an outside source. I am installing a new Call Pilot and I was wondering how to put this recording into the Call...

I have a customer who wants to know how many lines they should have. Short of doing a traffic study, does anyone have a formula to figure that out? I would appreciate the help.

I just inherited a customer with an ICS 0X32 and a NAM voice mail with 4.0 software. There isn't a modem card in it and I can't connect to it using my laptop, but I'm not not sure if I'm doing it right. No maunuals and I'm not familiar with the NAM. Can anyone help me? I run voice mail manager...

I just installed an 0X32 with a T1 providing all the trunks. My customer said that one of his users was complaining about not getting dial tone when accesing an outside line. When I checked it, I found that when I accesed a line, and that was any line, about every third attempt, I get dead...

I just replaced an 824 with an 0X32. I can't find my 824 book anywhere, and we have two pairs on the 1st co cable I need to know what they did. The yellow green and the yellow slate. Can anyone tell me? I would sure appreciate any help. Thanks, EB

I have a customer that needs a headset on a 616 with a 7310 set. I ordered a Plantronics s11 headset and it doesn't work. The headset works, but the handset doesn't. I plugged the handset into the back of the s11 and the s11 into both jacks on the phone and niether one worked. Is the s11 the...

I have a customer that is installing a T1. Should we order T1 or PRI? They want to be able to have Caller ID on thier DID calls and I was told they couldn't have it on T1, that they needed PRI. Then I had an installer tell me that NUVOX can do CID or the T!. Anybody know about this? It's an...