Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: jwt1965
  • Content: Threads
  • Order by date
  1. jwt1965

    Need help setting up an AA

    Is there a good FAQ that will help a new user setup an Automated Attendant. The system is a Merlin Legend R5 with Intuity Audix R4. We currently use a receptionist for all business hour incoming calls and Night Service for after hours. I am the IT guy and have been assigned this task. I only...
  2. jwt1965

    Auto-Attendant Setup Question

    A newbie question - We have a Merlin Legend R7 system with Intuity Audix 4.3. I am trying to setup an auto-attendant and I have a question. Can it be configured so that a caller can transfer to a call group instead of a single extension. If so how do I configure this. When I try to set it up...
  3. jwt1965

    Programming question for Merlin Legend Ver. 5 system

    Our office uses a Merlin Legend Ver. 5 system with about 35 DID's. I have been asked to setup an unattended extension (2030 -> 678-XXX-2030) which then needs to be forwarded to a call group (772). I have just enough experience to do basic administration on this system. I have this extension...

Part and Inventory Search

Back
Top