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After loading the IBM Director Agent 4.2 on two IBM X345 servers, a process called PegasusProviderAdaptor is now using 25% of the cpu at all times. It will not let me kill the process. Anyone experiencing this problem? Thanks for any info on this problem.

We are recieving the following errors while trying to restore files from a file server. We have loaded sp1 for Arcserve v11.1 and updated the firmware on our servers and tape drives. We have also tried 3-4 different tape drives and 3-4 different servers. I don't think the problem is related to...

I have used the tapetest command to erase tapes at the beggining of my backup jobs for years with Arcserve 6.5,6.61 & 2000 without any problems. I have recently upgraded a few of my servers to Arcserve V9. I cannot get this command to work with V9. It works it I go to a command prompt and type...

I am planning on replacing our largest file server. The existing server has Arcserve 6.61 with a two tape library. The jobs are setup using media pools and a GFS rotation. How do I recover all these settings. I created a test enviroment and the only thing I get when I do a DB recovery is the...

My machine is a Dell PowerEdge 6450, 4x cpus, 4gb ram, ton of drive space with Arcserve 2000. The backups seem to run fine. No errors anywhere, but when you go to do a restore sometimes part of the drive structure is missing, even though the backup logs said everything is fine. I have tried...

I was told you have to have a client agent/license for ever machine you wish to backup when using Arcserve version 9. Is this true? I know Arcserve 6.61 and 2000 had client agents, but you did not have to have them to run backups on remote machines. Thanks for any help.

I have several Dell servers with Dell Powervault 122t LTO Tape Libraries. After loading Arcserve 2000 and running some backup tests my backup speed was barely over 100mb per minute. I then loaded the latest Adaptec scsi driver(version 6.0.4000.105) and my backup speed jumped to 1.8gb per minute...

I have a Dell Poweredge 6650 with 4 1.6ghz processors, 4gb of ram running windows 2000 and arcserve 2000. I have a Dell Powervault 122t LTO autoloader that is only getting about 100mb/min. Any idea why my backup speed is so slow? The processors, memory, and hard drives are practically asleep...

I have my master server setup using a Dell Powervault 136T fiber attached tape library. The master server is up and running backups fine. I have loaded the media server software and the shared storage option on another server that I plan to attach and share the PV-136T.During the device config...

I am using NB 4.5 datacenter with a Dell PowerVault 136t fiber attached library in a SAN enviorment. This library is using LTO tape drives. I am only in the testing phase right now and admittedly don't know much about NB. The first few backups I ran only got about 500mb per minute backup speed...

Here recently we have had a wave of pc's getting bluescreens when printing to or just trying to connect to Canon Imagerunner printer/copiers. One evening we made a few changes to the paper tray setting on some of our Canon printers. The next morning we started getting the bluescreens. This is...

I have a NT4 server with 50-60 scheduled jobs running. In the event of a drive failure I will like to be able to restore all these jobs without doing in by hand one at a time. Is this possible? Thanks for any help.

I am planning to use Microsofts printmig3 utility to migrate the network printers from a NT server to a 2000 server, but I have to load the HP Jetadmin software on the 2000 server first so the jetdirect ports will create correctly. The 2000 version of the Jetadmin software is no longer on HP's...

I have a NT 4.0 server with about 40 printers on it. Two of them were setup to use HP Jet direct ports which is fine until you need to see what IP these printers have. If you click properties/ports the port name is listed as something like NPI5746FE. How can I change this name to the actual IP...

I have a Dell Power Edge 4200 with NT 4.0 server and Arcserve 6.5 Enterprise. At night when I start the local back, it starts at about 150mb per minute. All my other servers get around 250mb per minute. Anyway, by the time the jobs finishes it is running at 10mb per minute. I have checked all...

I have a Dell Poweredge 6300 with 4 xeon processors, 1gb of ram and 160gb of drive space. I have Windows 2000 advanced server installed and working fine. I try to load service pack 2 and get the following error. (The procedure entry point setupapi: cm_disable_devnode could not be located in the...

Heres the specs. Dell Power Edge 6400 NT Server 4.0 sp6 Backup Exec 7.3 Heres the problem. Althought the backup job is setup to run a verify for every job, the verify part of the backup job fails 2-3 times a week. Any idea why this is happening? Thanks for any help!!!

I am running ArcserveIt 6.61 on a Dell PowerEdge 6300 server with NT4 server with sp6. This server has a external DLT 7000 tape drive. All the sudden it does not ask for a blank media once the first tape is full. This has never been a problem until now. Any ideas? Thanks

I am trying to restore data from one server to another using ArcserveIT 6.61 Adv Edition. I check the proper boxes to restore file attributes and permission, but some of the folders/files do not restore with their original permissions. The folders/files that do not retain their permissions are...

Does anyone know how to upgrade ArcserveIT 6.61 build 834 to build 897? I need to do this because I am trying to load ArcserveIT 6.61 on a Windows 2000 server and CAI's site says you must have ArcserveIT 6.61 build 897 for it to work with Windows 2000. Thanks