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Once the call information is posted on the DCH call trace in LD 96 and I have disabled the DCH messaging, DIS MSGI & MSGO how do I end the continues call logs from scrolling out?

I am setting up CCR tree 1 on a Flash. I have path 1-7 setup. Path/option 7 is for Spanish and path 7 set to Menu, that part is good. I setup a submenu 71,72,73,74 as Xfer Int to Exts. that worked. The issue is submenu 75 I want to setup as a Menu so I can point to 2 different information...

If I remember correctly there is a command that will disable PRI channels as they become idle. What is that command to do that? SERVICE RESTORE: YES YEL ALM PROCESS: YES ALARM STATUS : NO ALARM CH 01 - IDLE DID 3VCE * CH 02 - IDLE DID 3VCE * CH 03 - BUSY DID 3VCE * CH...

There is an issue of when a person is on a call and another person from a different phone select the same line, that 2nd person is on the call too. What is the setting to stop other people from just jumping in on a line that is already being used? Is it under CLS? could not find it. Thanks in...

Phone A, ext 20000 FWD to SDN 29909 will not play the recording in the menu it will go back and play 20000 voicemail. The setup is at lunch & when the business is closed fwd phone 20000 to SDN 29909 and play the scheduled message. 12:00-1:00pm fdw to sdn 29909 & play closed for lunch any time...

Outside calls go to recpt. then transfer to ext. number afer 4 rings roll to voicemail that is setup and works, but call go to general Delivery mailbox, not that person mailbox. Internal calls from ext. to ext. rolls into that person mailbox after 4 rings, no problem on that part. Voice mail...

I have a Startalk 2.5 when I set it for english the words on the display is english, but the factory recording is in spanish. If I go feature 983, password then change it to spanish the words on the display is in spanish but the factory recording to log in is in english. Has someone had this...

Need help. Have a CICS with IRAD after entering in password, I don't get Terminal& sets, I get Software keys. Does anyone know what is going on? Thanks

I have a client that has a MICS 0 X 32, 6.0 with 1 PRI card and 1 CLID card, in the MICS. The problem is each morning they can,t call out on the PRI, when a number is dialed it will go back to the time & date in the display, like nothing ever happen. Now When a call comes in from the outside...

Can someone please tell me what err. code FIR109 PEC 3 and FIR110 PEC 3 means? Thanks

when entering ftr 9*1, it says "sysadmin 983", no options to check ftr codes, when i enter ftr 983 and password 120000, or 10240, the programm exits, do i need to reset somtehing, enter something, your expertise is greatly apprieciated

Can someone tell me what is the max number of door phones on 1 MICS 6.0 Thank

I have a client that has a CICS 5.0, Norstar light, the AA does not answer line 1, but it answer line 2,3,4. Line 1,2,3,4 is set to answer lines. Call in on line 1, main line, after 4 rings it answer and a message (your call can not be answer at this time, good bye) and hangs up. AA answer after...

I have a MICS 5.0 with PRI and a NAM 4.0 . The AA won't answer, it end up going in to Gen. delivery mailbox. It's set up to answer the lines. Installed the MICS 5 Mailbox Answer patch, and got the 2 beep after installed. The AA is still not answering. Thank.

I set up auto DN to answer ext. 38, I-RAD ext. AA answers. I transferred to DN 38 and it won't answer. I programmed a remote access pkg and applied it to the line and remote admin to Yes. It still won't answer. What am I doing wrong or missing? It's a CICS 5.0.

The general delivery mailbox 100 won't answer. The system is a CICS 5.0, with a Flash Light. I did feature *831 and *832 and turned off AA and CCR. Recorded new greeting, then turned AA and CCR back on. The AA answers the lines and plays the new greeting transfer the recpt. phone. After 3...

Hi, I have a Norstar Voice Mail 4.0. My question is can I transfer out of one mailbox to another? I know with Flash you can enter * then mailbox number and it will tranfer to another mailbox. I tried that in the NVM 4.0 and pressed #. Neither did not work. I appreciate any help. Thanks.