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Good afternoon, all. I haven't posted on TT since 2010, so please excuse the "extended absence"... With the push to migrate things to the cloud, there's obviously still a few things you can't pull off like you can on good ol' on-prem hardware, leaving a deficiency that I'm hoping can be filled...

That isn't a question folks - I'm very excited about this. FINALLY got Exchange 2007 (and now 2010) to integrate with IPO. I'll admit, there's an intermediate piece to it all, but in the end, you can call over SIP to check messages (and it identifies you as YOU), you can leave messages for...

Good afternoon all. Over the weekend we upgraded our LD carrier lines from T1 to PRI. Of course, now we have Caller ID, which is great. However, our call center is reporting that the VDN name, which of course used to appear on the phone screen so they knew how to answer the call, is being...

Good evening all..... Has anyone gotten the IPO to use Vonage through its native SIP connections instead of those stupid analog adapters (ATAs)? If so, details please. I'm having a heck of a time getting it set up for a client... Thanks Kris

Good morning all. I've read the posts in the past about creating a feature code to enable/disable a station's message light. I have successfully been able to light the lamp, but have not been able to turn off the lamp. At one point, I did get it to work once, but not since then (and with no...

HELP..... Over the past 12 months, there have been 2 posts (that I could find) where people were able to get a VPNRemote phone to link up with a Linksys RV042. The one person hasn't logged in for over 7 months and the other kind of disappeared before he could create a FAQ (step-by-step...

Good afternoon all... The one thing that has always confused me is the IPO's firewall. My brain doesn't work in HEX. I'm trying to set it up so when someone hits the IPO's public IP with Windows Remote Desktop, which uses TCP Port 3389, it forwards to the internal computer at 192.168.0.200...

Good morning. I'd like to modify the e-mailed text of a VM Notification in VM Pro to also indicate the phone number of our VM Pro service. That way, people who receive text messages on their cell phones can just click on the number I send to call in and check messages. I've seen in the...

Good afternoon all. I've seen 3 different threads about using Cisco ATA18x units on the IPO, but they're all using the h.323 Trunking method. The problem w/ this method is you can't get message waiting indication via stutter dialtone. This is important in some cases. Has ANYONE out there...

Good afternoon, all.... Has anyone used Netgear's VPN hardware for IPO IP Sets? If so, can someone detail out how they were able to configure it? TIA Kris

Hello all. I've had this problem for months and it finally drove me nuts enough to attempt to do something about it. I've got a Linksys WRV54G VPN Router (the only Firmware they ever made-that should be a clue). I'm trying to set up that site to create a static VPN tunnel between the ISA 04...

I've got a question about Avaya's IP phones and VLANs. When the IP phone is being set up, it can be assigned to VLAN, say, 21. However, I want my computer that is plugged into the phone's switch port to stay on VLAN 1. This is because I'm also prioritizing network traffic based on VLAN...

Is there a way for me to have a number that a customer can dial that allows them to then dial the Call Monitor shortcode? Basically, I've had several requests for remote monitoring of HG agents. Some sites have VM Pro, some don't. Thoughts? Kris G.

Hello all... I've got a customer that we just installed 3 systems for TIEd via SCN. They want one short code to page at all 3 sites. I can't find any way to do this in the software, so my thought was to create a page group that goes off-hook on 3 UNIVERSAL PAGING ADAPTERS, which would take 3...

Hello all. I recently deployed 3 IPOffices (406v2, 403, SOE) using SCN. We've installed about 16 of the Wireless VoIP Terminals 3616's (Spectralinks). These phones attach to the 406v2. Whenever I do a Group Page, to the 406v2, it works fine, but if I do a group page to the 403 or the SOE, I...

I've worked w/ the directions for Call Appearances in 3.0's docs but with no success. Initially, I couldn't access the lines for outbound calling. Once I put "9" in the PREFIX section of the lines, now I get dialtone rather than no lights/no audio when a Line Appearance is pressed. However...

Good afternoon all. I've got an odd one (odd to me, at least). On Conference Ctr 2.1, and now on 3.0: I install the Conference Center, go into the interface and create a conference. I add a couple of users. I get the Conf ID and their PINs. When someone goes to the Conf Ctr service in VM...

Good morning all. Has anyone found a way to set VMPro to only e-mail your pager IF someone flags as PRIORITY. We've got a few people coming from Definity onto IPO and they used to have it set to page them ONLY if it was flagged as PRIORITY. Ideas??? Kris

I've got a strange one here. I've got a site that has a PRI. They have speed dials programmed that call an 800 #, plus hit an option on the auto attendant (18005551234,,,,7). Obviously, ever since they switched to PRI, that doesn't work. I've gotten this working in the Past because previous...

Over the past 6 months, we've had a site (in Atlanta) that gets hit by lightning quite often. When they do, it kills either one or both of the Phone-30 Analog Station modules installed at the site. The phones that leave the building and go onto the dock (yes, with a metal roof) are all...