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We are looking to provide a solution for the following: Remote Network is 10.1.1.1 w/20 Avaya IP Phones Host network is running Definity G3-IP. The network is 172.1.1.1 The two networks do not wish to route each other's addresses so we are forced to employ either a NAT or PAT scenario. PAT is...

Have a situation thus. CallManager using MGCP g/w in Europe. Calls to U.S. travel via Frame Relay to an Avaya switch configured as an H.323 Gateway in the CallManager. USA Avaya switch has 4 digit extensions. Users dial 333.XXXX and 333 is stripped Pre-Dot and the 4-digits are sent to the...

I am Cisco IP Specialist who is planning an integration with a 2400 IMX r11 PBX. I am not familiar with this PBX. I am advised that there are muliple NEC systems connected via T-1 Tie Trunks in a hub or star formation (all Tie's point back to the main 2400). Currently, the design is such that...

Can Cisco switch (in this case a 3550) with inline power provide pwr to a vodavi ip (ip 24) phone ? Part # 3813-02 Cisco siwtches uses pins 4,5 (return) and 7,8 (source) for power. Thanks, ps. sorry for the cross post - not sure what system to place this

Can anyone advise as to which, if any, switches can be managed by an ICS7750 Thanks in advance

We are sniffing an Avaya IP phone network (off of Definity R10 using Medpros and CLAN boards) and are wondering what sort of traffic we should expect to see from an initiated call. We are surprised to not find any rtp traffic and would like to confirm this (if so, then what *does* it use). We...

If anyone's listening... We've upgraded (attempted) the Publisher from 3.1 to 3.2 and now DCDirectory fails. Event viewer reports: Error: kCtiProviderOpenFailure CTI Application Failed To Open Reason Code: 2362179683 The service fails to start. A little history, a couple of months ago we...

Does any one have any links to sites that may have sample CRA/CRS scripts (.aef) Thanks

We have installed CRS 3.0 over a beta 3.0. Upon accessing the web interface for the initial Application Manager logon, the startup password is not working (Administrator - ciscocisco). We've tried the existing password (as defined using the beta code) however, this also fails. Have also tried...

I have a need to download CentreVu R2. Customer has licence but is having difficulty getting software. Any help sho' appreciated thanks

I've not visited the site yet, so details are sketchy, but, here goes... Have a customer who has Definity R7 (or 8 - they're not sure) running a raptor firewall w/vpn and IP Agent v1.0. They are also running a cisco VPN solution - the IP Agent won't see Definity over cisco vpn but will over...

What kind of options are there to create a personal queue such that if an Agent (who is logged in to a hunt group) receives a call on their DID line receives a call while already on a call (either on the DID or from the Hunt group) and instead of the caller going straight to voice mail, they can...