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  • Users: rheard
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  1. rheard

    12-Month availability report

    Hi, report originally written in CR X now using CR X1; datasource is CA-Unicentre Service Desk. I have a report that shows, for the last 12 months,: {Grp1} - Client {Grp2} - Client Service {Grp3} - MMM-YY Total_mins_available_this_month Total_Mins_Downtime_per_month %age_Uptime_this_month...
  2. rheard

    Storing and using variables

    Using Crystal X against CA-USD incident-logging database Each incident or 'call' (in a call-ref table) has a link to the 'actions' table, and each call will have multiple actions during its lifetime (open, transfer assignee, log comment, field update, close call, being the most simple of...
  3. rheard

    How to access the Repository in CRServer?

    Hi, {apologies for cross-posting, but struggling to get a response...} We're using Crystal X on desktop, and Crystal XI Server (uses BOE XI for access to the CMC). How do I get to use the repository to store custom functions and logo's etc? Every attempt to open the repository or define new...
  4. rheard

    How to access the Repository in CRServer?

    Hi, {hope this in the correct forum...} we're using Crystal X on desktop, and Crystal XI Server (uses BOE XI for access to the CMC). How do I get to use the repository to store custom functions and logo's etc? Every attempt to open the repository or define new folders results in a msgbox -...
  5. rheard

    Datasources error in BO XI

    Running CR Server XI (BO Enterprise). From the Launchpad there is an option to start a web page which will show all the datasources in use by CR Server. Since last week, I'm getting this error when logging on: There was an error retrieving data from the server: Item SI_PATH was not found in...
  6. rheard

    Does CR XI handle memo-type fields differently to CR X?

    Running CR X on desktop, and CRServer XI. We only use CR XI for report scheduling, not for report creation. Report creation/modification is done entirely on CR X on the desktop, then save the reports to CRServer. My datasource is CA-Unicentre Sevice Desk - used for incident call and problem...
  7. rheard

    CRServer sample ASP code

    Running CRServer XI I want to provide a browser front-end for users to logon to CRServer and run their reports, so I downloaded the sample ASP files. CRServer is on one machine, I'm building asp files on another machine. However, having problems with first script, the logonform.asp file - I...
  8. rheard

    Upgrade? or Extend?

    We have a small team (2 of us) developing reports on CR 10 desktops, and publishing reports to CRServer 11. Nearly all the reports (approx 200) are scheduled to run early hours of the morning and are delivered by email to recipients; some are delivered to lan files. Its next years budget-time...

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