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  • Users: mimeryme
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  1. mimeryme

    Agent distribution and display info on VDN questions

    Hi, I am not quite sure if I can describe this well, but here goes: We have a system setup where clients can input a 5 digit code (a VDN) so they may be directed to a groups of skilled agents. This VDN has the client's name that is to show up when it rings at the agent's phone. The 5 digit...
  2. mimeryme

    Access Control List preventing ASA access?

    Hi, I am trying to troubleshoot a connection issue that a user is having trying to connect to our PBX with the Avaya Site Administration program. The PBX is an Avaya S8700. The user is reporting that the following message is shown when he tries to connect: Communication Error: Network...
  3. mimeryme

    Configuring an auxiliary answering machine.

    Hello, I'm a newbie to phone system programming and am currently trying to setup an auxiliary answering machine to a Partner ACS phone system. The system uses Partner release 3. The manual I downloaded explained how to setup a single answering machine, but I am not confident that I understand...

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