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Error: An edit operation on table SOP_Master_Number_Setup Failed accessing SQL Data. Error was generated while in the Sales Trx Entry window. Running Dynamics 8.0. Sql Server 2000 on a Windows 2000 Server. We have been having power outages quite often. Just wondered what this error means...

Hello Everyone, We are wanting to restrict everyone from answering any incoming calls but our receptionist. We have tried looking in the manuals but have found no info on doing this. Our current configuration allows all customer service representatives to pick up any incoming call. Is...

Hello Everyone, We are wanting to restrict everyone from answering any incoming calls but our receptionist. We have tried looking in the manuals but have found no info on doing this. Our current configuration allows all customer service representatives to pick up any incoming call. Is...

Hello Everyone, We have a Startalk Voice Mail system with Meridian phones. One of my co-workers was trying to erase some voicemails because his mailbox inidcated that it was full. During this process, he thinks that he hit some buttons that he wasn't supposed to hit, and after going through...

Several of the computers in the plant started loosing there connection to the network and it seems they are receiving the following error in the their event viewers (WinXP):Adapter Intel(R) PRO/100 VE Network Connection: Did not receive auto-negotiation advertisement from link partner. A full...

We just got a new laser printer, (Savin CLP1620)and when we try to print financial reports to this printer, they print out as a one inch square at the top left of an 8.5x11 page. This printer is on a network. Everything else in Great Plains will print normally. Does anyone have any idea why...

We have a Nortel Startalk phone system. A user has deleted an important message they would like to retrieve. Is this possible? I have lookied through our books, and have been unable to find any info on deleted messages. Thanks, Amy

Hello Everyone, We have two computers here that are running out of resources almost as soon as they are booted up. The users are opening outlook 2000 and one other software application. The problem only seems to be worsening over time. We have deleted temporary internet files, cookies...

Hello Everyone, I have a BIG problem with our vcoicemail system today. When anyone hits Feature 981 to access their voicemail, they get a feature inactive message. I tried to get into the Administrator part using feature 983, and received the same message. Can anyone help? Thanks, Amy

Hello Everyone, I am having a problem with the line that people call in on that is the main number we give out to customers. We have several customer service representatives that answer phones. Set 240 is the primary set. When this person is on a call, calls that come in on our line 8...

Hello Everyone, Our system mailbox is located in the microsoft exchange system objects conatiner. I have read an article on microsofts website that the errors I am receiving (event ID 9175) are being caused by this. The article suggets I delete this system mailbox. I am very leery about...

Hello Everyone, I installed several Windows updates on the servers several days ago. After doing so, I have found that I am unable to set up new user mailboxes on our Exchange server. We are running Windows 2k on both servers. I just keep getting event ID 9562 in the event log on the...

Hello Everyone, I came in to work today to find that when a user launches Great Plains, They get the following error "Smart Heap Library...Mem_Bad_Handle. If the use clicks ok, the application closes. If the click cancel, they get a runtime error. Any suggestions? Thanks, Amy

Hello Everyone, One of our users is using PowerPoint to create presentations about our product and then is burning them onto cd's to send out to our customers. He wants to know if there is any possible way to make the presentations auto run when the cd is inserted in the drive. He says...

Hello Everyone, I am receiving Event ID 5504 - "Dns Server encountered an invalid domain name in a packet from xxxxx the packet is rejected" in the event viewer on our windows 2000 server. I just recently started noticing these warnings. We haven't made any changes to the...

Hello Everyone, I have lost the key code to re-install our Outlook 2000 SR1. I have looked everyone but am unable to find it. Is the code anywhere in the registry? Thanks, Amy

Hello Everyone, We are considering upgrading our computers to Windows XP Pro. We have several operating systems (Win95-Win2K)I thought I read on Microsoft's website that you could not upgrade a computer running Win95 to Xp Pro. I was then told by a re-seller that you could and that XP only...

Hello everyone, We have a computer running Windows 95 with Office 2000 Professional. After an uninstall of some software, we are unable to open our Access Database that contains a switchboard. Other databases w/out switchboards will open fine. When we attempt to open the database that...

Hello Everyone, I was wondering if there was a way to increase the size of a personal mailbox? I couldn't find any information on this in the documentation that I have for out Nortel phone system. Thanks, Amy

Hello Everyone, I just installed Great Plains on a computer running Windows 2000 Professional. I have checked the ODBC and everything else I check when we are having problems with Great Plains on a computer, and I cannot figure out why on this particular computer is Great Plains running three...