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Anyone know if there is some way to setup the ability for someone to use their home phone to dial-in to Call Manager and get a dial-tone from Call Manager to use for making an international call?

We are trying to setup paging through the phones using Cisco Unified CallManager Administration version 5.1.2.3000-2. Currently we cannot get more than one phone to auto answer at a time. Is it possible to accomplish this? If so, which settings need to be applied Thanks!

We are on Call Manager version 5.1 and Cisco Unity 4.2 Build 4.2(1). We have one user who is experiencing something strange when accessing their messages. When they go into the option to review old messages, they have an additional option to review deleted messages. When they access this...

Is there any way to configure an indicator on a 7941/7961 or 7971 phone to tell when another user is on the phone? We have been able to set this up but it also shows the incoming calls to the other person and their missed calls are also showing up. We just want an off hook indicator.

We have a definity one, with the Intuity Audix. We want to be able to track the path of an incoming call that goes into the auto attendant and then to a specific extension. For example. Person dials main number. They go through the switch and directly into Audix's auto attendant that says...

We are looking to setup an auto attendant at one of our locations (location 1) with an option to forward calls for a certain department to another location (location 2)which also has a PBX with an auto attendant. If the caller is calling a toll free number to reach location 1 and then the auto...

We have a Definity One G3V7. Looking to add a call management software application (Microcall) and just trying to make sure that it will work with the Definity One. It requires access to a CDR or SMDR Port via RS232/serial or IP. I don't see a RS232/serial port on our system. We do have it...

I have a Definitey One system How can I tell how many ports I have for calls coming in to the auto attendant? How can I tell when all the ports are in use for the auto attendant? What happens to calls that come in when all auto attendant ports are in use? Also, How can I tell how many ports I...

Does anyone know of any reporting capabilities that would allow the number of messages processed over the course of a month to be determined?

We have a Definity G3V7c and are having a problem adding a new trunk to a trunk group. I added the trunk to a trunk group and did the cross-connect to port 01A0407 but I get ring no answer when I try to use it. If I remove a cross connect from an existing trunk in port 01A0406 and connect the...

We have a Definity One switch running software version G3V7c. Looking to find out if there is a report that can be run to show how many times all of the lines are busy in a day. Also would like to know if there is a way to setup some kind of alert for this.

We have a Definity One switch running software version G3V7c. Looking to find out if I can run a report to show number of calls and amount of time per call for incoming/outgoing calls to/from a particular extension. Are there any additional features that we would need installed to do this...

On a Lucent Definity system, need to create some type of coverage group that will ring on all phones simultaneously. The Coverage Answer-Group option only allows me to list 8 extensions. How can I do this if I need to have it ring on more than 8 extenstions simultaneiously?

Running Win2k SP2, when I use IE 5.5sp2 to click on a link for an Access DB file on our intranet it comes up with the message "You have chosen to download a file from this location.....What would you like to do with this file". The option to "Open this file from it's current...

We are running Exchange Server 5.5 w/sp4 on NT4 sp6a. Just started having a problem when users try to synchronize their mail with Outlook 2000 they receive the following error: Error synchronizing folder [80004005-501-50A-550] The client operation failed. Microsoft Exchange Server Information...