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  • Users: jephens
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  1. jephens

    Voicemail PC died; what are my options?

    I've got an aging IP Office system which has been working great for almost 15 years now. The PC that hosted the voicemail, well, I can't say the same. What are my options? The drive was never backed up and we can't seem to read anything off of it. So, I'm resigned to having to build the...
  2. jephens

    Can AA differentiate between trunks?

    Here's the scenario we're trying to accomplish: Caller calls into an office anytime day or night; a recording plays explaining the call may be recorded and info used to collect a debt; the caller is then transferred (or perhaps dials 0) to get to the receptionist. This is their hardware setup...
  3. jephens

    How to manage incoming line growth?

    We don't do a ton of Partner set up work - we manage the basics - adding extensions, voicemail, setting up AA, etc. but we don't have a lot of clients without phone vendors (and maybe now is the time we pass the baton on this particular case)... A client of ours started small - 2 Incoming lines...

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