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  • Users: ymrs
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  1. ymrs

    Rules Wizard crashes Outlook 2007

    I am using Outlook 2007 on a WinXP Pro (SP2) machine at work to access email on an Exchange server. Whenever I go to TOOLS, then RULES AND ALERTS; Outlook will error out and close. I am able to access my rules via Outlook 2003 on a terminal server (Windows 2000 Server) at work, and also using...
  2. ymrs

    SMTP_E_EXCEEDED_STORAGE(552)

    Could anyone tell me if there is a limit on how large of an email Crystal Enterprise can send? I have some reports that average about 1.8mb, but I receive the following error message when they run. [COLOR=red]SMTP_E_EXCEEDED_STORAGE(552)[/color red] Our Exchange server limit for individual...
  3. ymrs

    Getting the past 12 months of data

    This is probably absurdly simple and I am just making it harder than it has to be. In our ticket system, I have to show the past 12 months of tickets that were closed. I am trying to get a formula that will look at the last 12 full months. These reports run on the first calendar day of each...
  4. ymrs

    Needing formula

    I am doing a report on tickets stored in an SQL database. What needs to show is the entire history of the ticket when at any point, it takes more than 1 hour between actions. I have a field in the details section that shows the DateTime of an action, it's format is "mm/dd/yyyy hh:mm:ss". I...
  5. ymrs

    Select Expert criteria missing using Crystal Dictionary 8.0

    We created a dictionary using Crystal Dictionary 8.0.0.0. When we use it in Crystal Reports Professional 8.5.0.217, the Select Expert does not contain the criteria "In the Period" and "Not in the Period" are not available. If we build the same report from the same tables...
  6. ymrs

    Breaking down a formula by group

    I have created a formula that shows all logged calls from a tracking software database (SQL). I have similar formulas that show me the total calls open and total calls closed in the time period. This only shows the overall total, but I need to break it down by the officer that logged the call...

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