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Every time I log off Lync and back in, most of my privacy relationships set back to External. Is this normal? I assume not...how do I prevent this? Is this something that needs to change on the server side?

I have an issue with an external call coming in, hitting the udp table and getting routed over another trunk to our IP Media Gateway. Incoming Trunk COR 33 FRL 2 IP Gateway Trunk COR 34 FRL 0 Entry for UDP table is 3300 goes to aarcode 266. 266 goes over route 17 to trunk group 2 FRL 7. Trunk...

I am having trouble finding where to add the Printers link to the Start Menu. Can anyone tell me if we can force it this way? I found where to enable the Run command, remove Music folder and other such things, but haven't come across the Printers folder. Thanks!

I have a location with a G3v7 (old, I know). We are trying to get Toll Bypass working. It is working everywhere except to 2 locations in Germany. A "#" is being appended to the end of the dialed number and the gateway can't read it. Does anyone know why this is happening? They can call...

I have 30 servers in my PS4.0 farm. One of them is having creating this error when using the web client. It recently had its motherboard replaced and this is when the error started occurring. We can connect to the apps on this box with the PN, but not the web client which suggests it is XML...

Yesterday (Sunday), I spent the better part of the day upgrading a remote W2Ksp4 PS3 box to PS4. It hosts published apps and also is my Web Interface box. After finally figuring out that Web Interface is now configured in the Access Suite Console and not in a separate Web Interface Console...

I am running a Definity G3si v9. I have a user that has a coverage path that is setup like this: Number of Rings: 3 Inside Call Outside Call Station Status n y Active y y Busy y y Don't Answer...

Hi! I am trying to install this hotfix on my PS4 server. It was recently upgraded from PS3. When I try to launch the hotfix, I get an error that says "The Management Console for MetaFrame XP requires a minimum screen resolution of 800x600". I am using RDP to get onto the server. The screen...

I had just installed the Presentation Server 4 code over our Presentation Server 3 installation running on Windows 2000 Server SP4. We are getting the error "Cannot connect to the Citrix MetaFrame server. The Citrix MetaFrame server is not available, please try again later." We installed the...

Hi all, I have been designated to start managing 5 Citrix servers and the guy that put up the farm is not available very much to help. My question is about ctx_smauser. I am trying to troubleshoot some printing problems that our users are experiencing. PS 3.0 Windows 2000 Servers SP4 Only...

Hi all... We are running into a problem where many, many clients show Detection - 6 items pending in the Sus log, but they are never downloaded and installed. We noticed this last week, but it looks like some have not had the last month patches installed either. I have tried stopping and...

Hi, I have a user who is getting doc links to a notes db, but the doclink doesn't come through. It is replaced by the wording in parentheses: (Document Link: db name, view). I have replaced her mail template, but it still isn't working. Other users are getting the doc link just fine. What am...

I have just replaced a 4200dtn with a 4250dtn printer on our network. We had bought the 1500-sheet tray and the stacker/stapler and everything was working fine with the 4200dtn. After a little research, I concluded that both of those items would work with the 4250dtn. We have not been able to...

Hi, We are trying to run sysprep with Dell D610 laptops and Dell Optiplex GX270 desktops all running Windows XP (OEM Dell version). After we image the computer and run sysprep, regional settings that we set have been removed. For example, in our regional settings, we changed the date format...

Hi All! I have a remote location that has their own Definity G3si 9.5, but they use tie lines to come back to our Intuity Audix. For the last two weeks we have had a problem where this remote site has some mwi that are blinking...but, they don't have messages in their mailbox. We haven't done...

Hi! I have a user trying to fill out a form from FedEx and when he prints to any of our color printers, he gets two fields that are crossed out. He can print this document to any of the black/white printers and they don't show up crossed out. In the preview, they don't look crossed out. He...

Hi! We have just upgraded to Symantec Client Security and have a user that used Gator. Now that we upgraded her, it removed her Gator saying it was spyware. Does anyone know of an alternative software that does the same as Gator? Thanks!

After restoring a file that we needed, the nightly backup did not complete. I came in this morning and the job was still running, but hadn't backed anything up. I had to cancel the job because the users onsite had already changed the tape for the day. The only errors in the job log were: The...

I am getting the above error message in a database on the server. No one else is having this problem...it is an Itinerary db and you are supposed to click the One Week Itinerary button to put in your itinerary. This is when I get the error. We are on Notes 6.5.3. I have tried compacting the...

I am having a bit of a problem with 2 desktop computers that were upgraded from MS Office 97 to MS Office 2003. After upgrading, these 2 computers have the following errors when launching Access. "A problem occurred while Microsoft Access was commuinicating with the OLE server or ActiveX...