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Using an IP500 and soft console. We used to have an old Alchemy system which allowed our reception to automatically show a list of calls waiting (all be it in little blue squares). Our current Avaya setup doesn’t show how many calls could be potentially waiting and will only show another call...

I had users logged in to the system and user name which worked fine. I changed their name in IP Office Manager and since then when PM starts it brings up an error 'Cannot log in. This may be due to an invalide Username/Password' I have tried changing the user name back and the the probelm won't...

I've just got a brand new IP500 installed and seems to be running very slow. If I ping it I can get 99ms if I'm lucky, this means I can't use or install the phone manager software. I suspect (although don't know) that it is either conecting via our WAN or over the internet, however I can't cant...

Is there a security setting that would allow a network user to close any open files on a server? He has written a database that is used by lots of users and I want him to be able to unlock locked files himself if the need arises. Currently it is setup so that he has 'server operator' rights and...

I am currently running Backup Exec v11d on a Windows Storage Server. I run backup jobs Monday to Friday on to that server, which is on site. On a Saturday I then run a backup on to a USB external HD, I have 5 of these which I rotate. For speed and ease, I originally just copied the Friday...

Is it possible to setup a rule that can do the following. When I open an email it prompts me as to who I wanted to forward it too and then move it automatically into an archive. The moving bit is easy, but I can't work out how to prompt the forward. Any help would be appreciated.

I have a copy of Visio 2003 on my laptop, which I will be replacing. How do I deactivate Visio so that I can put it on my new machine? Microsoft's site doesn't seem too helpful. I'm going to have a similar problem with Office. Both are full packages, but I also have some OEM software which I...

I am trying to set up POP3 mail for travelling sales men using Exchange 2003 & Cisco PIX 515. I entered/guessed the following entry into the PIX, which seems to have allowed me to download all of my mail to my home computer (using Outlook 2003), however when I try to send a email I just get an...

I have just purchased a Dell PowerEdge 2950 running Storage Server 2003 R2. I have got 6 * 500GB HD’s and was hoping to have it set up as RAID 5, so 2.5TB online with say 100MB for the ‘C’ partition and the rest for backups. The server only seems to be accepting the first three drives in RAID 5...

Hi, currently I have an issue with random client access to OWA, this is the situation. A user running XP on his laptop is able to access the internet in hotels etc (using his laptop), but OWA will just refuse him access. If he uses a hotel PC it works fine. I’ve always put this down to security...

Part 1 - Currently our internal intranet site is sitting on our Exchange server allowing remote access to it. I want to move this on to it's own server, but still allow access. I can give the server it's own external (193.*.*.*) and internal IP (172.31.*.*), but I need to make sure I get the PIX...

Hi I have a PIX515 which has a VPN to another site. However one user needs to use to the VPN client to connect to an extra site (a sister company). Other than this one user, the two companies have no other connection, so I like the idea of him just using the client. He can connect to their site...

What is the best way or software that can restrict the way administrators change mailbox access? We have WAN and two Exchange 2K servers, we currently have a large number of users who have Domain Admin rights and can therefore give themselves access (in active dir) to other user’s emails. My MD...

I've got a domain controller server currently running Win Server 2000 which is running out of space so I want to replace it with a new server which will be running 2003. Ideally I don't want my users to notice that the server has been changed, so from what I've read I have to do the following...

Hi I want to set permissions on a folder (accounts) so that only the accounts department members can get access, I also want Administrators blocked. I know that I can't completely block the folder from an Admin, but what I would like is for the Accounts Director to receive an email saying that...

The company I work for has two sites (1 domain controller at each site) with about 6 domain admins. We have a number of sensitive directories that we want to allow only specific users access to along with the admin account and only one of the domain admins access to it. The idea is to prevent...

I have asked a similar question before, but I want to get clear in my head whay I'm doing before I commit. I have two sites each has a Internet link and we then link the two sites using our PIX 515R's VPN setup. Our problem is that when using the VPN, its bandwidth get shrunk down when too many...

We have a PIX 515R used mainly for internet access, but also for a vpn connection to another office. I understand that the PIX will not allow traffic shaping, but does anyone know of any software/hardware solutions that will allow me to do it (without fiddling with our router)?

I currently have a VPN link between two sites using Cisco 515 PIX's. I now want to remove this and only use the PIX for internet access. I have bought two 1721 routers to connect the sites via a dedicated leased line. I have set up the routers with what I think is a correct configuration, but...

I have asked this question before (Oct 18) which helped, but I've still managed to totally confuse myself. I preferably need a example config or help with a WAN connection via a leased line. My setup is as follows:- Site A (172.31.0.0 255.255.0.0) there is a PIX firewall that routes Internet...