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Cisco CUCM Hello, We have numerous people here that will use the same phone device depending on their work schedule. Most DN's are only associated with a Device Profile. Is there a way to tell the MAC address of the phone set that someone has logged into using their Device Profile...

Hello, Does anyone know how I can obtain the voice DNIS translations within a Cisco Router? Example is below. alias 1 2482227404 to 7404 I would appreciate any assistance anyone can provide. Thank you, Olympus41

Hello, We have a Nortel Option 81 CS1000 PBX with a PRI trunk group that is connected to our Asterisk Free PBX system. We have it setup on the Free PBX to send all calls that are dialed as "9+1+NPA+1234567" to our Nortel PBX over the Virtual PRI trunk group sending "9+1+NPA+1234567"...

We have a SIP trunk group that we are using for office-to-office calling and also VOIP to the carrier. The route is setup on the PBX for outbound calls to do LINEAR and all inbound to the PBX is setup to arrive on the first channel, second channel, etc. We keep receiving the message “PRI101 255...

Hello, We are using VOIP for our inbound and outbound calls. The issue we are experiencing is that if a call is received inbound from outside and then forwarded by our system to an outside number via VOIP, the “History” information being passed to the carrier exceeds 2,000 characters...

We have recently rolled out the ability for our employees to dial external phone numbers via SIP through our carrier. The problem we are experiencing is that the CPND of the phone set that is making the call to an external phone number via SIP is passing with their calling phone number. We...

We have an Option 81C system and we are using VOIP for our outbound dialing to customers. For example, we can dial area code 313 phone numbers without any problems. When we attempt to create an ACDN with NCFW to a 313 phone numbers, we receive a fast busy. DCH messaging shows the call go out...

We have just changed ALL of our inbound & outbound calls to go over our VOIP service. We are getting ready to submit a disconnect on our OLD (unused) PRI circuits. Before I submit the disconnect, I want to make sure it is ok that I set CLOCKING to FREE-RUN. Clocking is only required when you...

Hello, I would greatly appreciate any assistance. I have SPN of "1586123456#" (# will cover digit 0 through 9) programmed in my PBX. I have added "1586123456" to my NRS. I setup DCH messaging on SITE-A (making the call) & SITE-B (receiving the call). I see the call attempt on SITE-A DCH...

Hello, We currently have offices dialing to each other via an existing SIP trunk group. We are currently looking into replacing out TDM/PSTN service with a VOIP circuit from a carrier/provider. The question I have is, do I need to create a whole new RDB, Route,Trunk Group, Zone, and...

We currently have a SIP trunk group (Route 99/Zone 99) to allow office to office dialing via 4 digit SIP. We are working with a VOIP/SIP voice provider so we may receive inbound calls from customers over a new VOIP/SIP circuit. I have completed the the new VOIP programming (Route 98/Zone 98)...

Is there a way to change the ELAN Speed & Duplex to 100-Full from within a MC-32 card? If so, how should this be done? Thank you.

Hello. I have never dealt with .XML files before until now. All I am trying to do is extract the data from this .xml file and import into Excel and display the SKU, Part, Qty, etc. of each item in their own columns/row. I have searched the web and cannot seem to find an easy solution. Below...

Hello, I keep getting the error message of "Must disable the existing clock controller and remove the clock data before doing any clock controller changes. (For System Option 11 only)" when I attempt to change the PREF in LD 73. I have disabled the existing clock controller however, I...

Hello, We have a Nortel BCM (v 1.00.2.04.g) which only has 48 restricted phone numbers built within restriction filter "2". When we attempt to add restricted phone number (Entry 49), we get the error of "Error happened. Error Detail: User Input contains invalid value.". Does...

Hello, We have a Nortel CallPilot 5.0 system. When a person is sent to a voicemail account, is there is a way to restrict a caller from pressing "0" to follow the Revert DN until after the greeting has announced completely? Thank you in advance, Olympus41

Hello, I need help understanding how page TITLES and page DESCRIPTIONS should be defined for web pages contained within a website. For example, you have a website that sells high performance car parts. You are trying to target “high performance” as one of your keywords. Is it smart...

Hello, Is there a way to restrict a user from changing their voicemail greeting for their voicemail account? Thank you, Olympus41

Hello, We need to change the IDLE_SET_DISPLAY configuration on our Option 61. The only problem is that when we go to LD 17 and enter through the PARM prompts, we never receive the option of SUPPORTED_TEXT_ONLY, we receive the NORTEL_BRAND option though. What do we need to change in...

Hello, We have a Nortel Meridian Option 81C that currently has 7 PRI voice circuits with 2 DCHs total. The problem we are experiencing is, when calls are placed outbound, the calls are hitting LOOP 34 first, when they should be hitting LOOP 27 first. Could someone please take a look at...