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I know that CAD is not supported on Citrix for IPCC Express, but CAD for IPCC Enterprise it is supported. What is the difference between CAD for Enterprise and CAD for Express? Also has anyone ever installed CAD for Express on Citrix and had any issues? Does it take large amounts of CPU or...

Group, Current working domain is Windows 2000 with Active Directory. I am migrating from one file server to another. How can I change all my users home directory path in Active Directory via scripting? Thank you, Steve Thank You, Steve

Has anyone successful installed Agent Desktop and WebAttendant in a Citrix Environment. I have only had the chance to installe Web Attendant once in a Citrix Environment and was able to make it work for the multiple Receptionists. But I have never had the chance to inst Agen Desktop in Citrix...

Group, I am not very familiar with Lotus Notes. I am more familiar with Exchange so here is my question. Recently we have had a rash of contractors start and stop. Is there a way I can hide them from the address book. I know in Exchange it is as easy as opening the user info up and checking...

Group, I can I forward new emails to multiple recipents? I know I can create an agent "After new Mail Arrives" but it is not reliable. Is this true? If so how can I accomplish the above question. Thank you, Steve

Group, I know to do failover clustering you need SQL Enterprise edition. My question is if you setup a Microsoft W2k Advanced Server Cluster to a SAN for shared disk, can you get SQL server standard edition clustered? Scenario: 2 servers each with W2k Adv. Server attached to a SAN. Cluster...

Group, I have 2 DS1 cards in my Definity. One of the DS1 cards is plugged into a PRI for incoming and outgoing calls. The other DS1 is plugged into a fax server. I want to be able to get inbound calls to this fax server for certain DID's. How do I accomplish this task? Thank You, Steve

I have some mailboxes that I need to get a count for how many emails come into it each day. Does anyone have an idea how I could accomplish this in Lotus Notes? Thank You, Steve

When a incoming call comes in from the router to the 100D the call is rejected. The users are just dialing 4 digit extensions to each other. Scenario: User A in D.C call extension 4055 User B (4055) doesn't get the call because the Legend rejects it. What will cause a call coming into a 100D to...

I have a Merlin R6 v10. I am plugging the 100D card into a Cisco Network Module with Multiflex voice Module. I can't get the to to link up. I have both as b8zs and esf with one of clock source of line. Can someone that might have some experience with this please reply. Thank You, Steve

Anyone, On a Definity I can dial a trunk access cord of one of my PRI's and get dial tone from that DS1 card. Can you do the same on the Merlin Legend R6 v10 with a 100D? Please help, Thank You, Steve

Group, I have to setup my domain (W2k) to have the passwords expire after 30 days. I was trying to do this from a GPO but noticed the GPO only allowed this in the Computer Configuration section. I want this to take affect for different OU's. I know I can add the GPO to different OU's but I...

I have to change all the extensions at a location from 3 digits to 4 digits. How can I go about this the easiest way? What should I also look at after I change these extensions? Thank You, Steve

Has anyone ever setup UDP from scratch on a Definity G3 Release 11? If so can I get some pointers? I have 2 locations. Extensions 2000's in PR and 1000's in Jax. Trunk group 8 plugs into the router that I want the call going to. Thank You, Steve

I have one location Jax, FL and one in San Juan, PR. I recently got the 2 locations talking over my Frame-Relay. I have a DS1 in each system configured for ISDN-PRI connected to a Multi-flex trunk card in a cisco router. My Issue is that the user has to dial the trunk access code before the end...

I have 2 Definity G3's networked together via cisco routers using E & M wink start. I want to bring in a Legend from another site and already have the DS1 card and cisco equipment. I also want to change the E & M wink to ISDN PRI. I need some big help with answers. Will it work to network...