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Our group has just been inflicted with forced account codes on outbound calls. Each call must now be prepended with *58 plus the seven digit work order number being worked on. Because all our dialing directories are built, I need a script or even phone card modified to dial *58, await the...

Got a pair of 012s W/RG that, on a couple of ports being pushed 2500 feet, when Audix sets the message lamp the phone cannot then be used. You get talk battery, but no dialtone. Retrieve the message from another set, the set is okay again. Changed sets, no diff. Intercept with a butt set at...

Incredible as it may seem, in all my years working on Legends and Magix, I've never had to renumber boards on an operational system except in a total reconfig and reprogram. Scenario: 3 cabinet Legend upgraded to Magix 4.0. 2nd cab has an unsupported 400 card in it. All trunks appear on modules...

I've come into contact with an individual who is marketing gray market Partner modules and CPUs. Obviously, they must appear as genuine Avaya parts. Question: how does one determine whether equipment is gray market short of submitting serial numbers to Avaya? Outward appearances? Software...

"They" say it can't be done/happen, but I've seen it so it does. Lets see if our pool of knowledge can answer this one... Legend R3.0 w/ 4 408 ATL, 007 MLM & unused 012. 3 operators defined. Callers in Vmail selecting "0" are sent to "0". Operator 1 does not...