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Trying to set up SNMP on a Option 11 3.0. I had the instructions,but not sure it pertains to 3.0. I can't get past the (set enable_traps on). Get sch099. Any help would be appreciated. Thanks > set open_alarm 0 10.38.1.64 => prt open_alarm Open Alarm destination #0 is 10.38.1.64 => ping...

Cisco Sip End Point Issues CS1000 7.5 Cisco Call Manager (Not sure but fairly new) 1) CS1000 gets fast busy when call CDP number Cisco phone is (9971)CDP and Endpoint are configured. 2) Cisco can call CS100O Phone with the following limitations. 3) Cisco Phone 9971 Calls CS1000 TDM Phone (3904)...

Are there any logs that I can go to to check if Security Domain was turned on, (CS1000 6.0) on a previous date. I am being asked if Security Domain was turned on a specifc date a month ago. Thank you.

Have an issue with a 2616: The user was complaining about black squares on the display, eu unplugged phone and now when others call her they see "Night Service Select Mode". This phone is not a ACD phone only SCR keys Then a caller tried later and they see "enter position" Any Ideas? Thanks in...

I have have gotten a couple of complaints of two 1140 phones calling each other and then dropping. Of course the callers where my new mangager and upper management. My question is there somewhere in the 6.0 PBX SS to check logs for this type of trouble, or maye LD 117. Had some other strange...

I have a 7208 (Set A) with Hands free disabled: If Set A receives a voice call, set A can speak to set B in Hands free mode. If set A voice calls set B, Set A has to pick up the Handset to talk. Of course if I Change Set A to hands free allowed, the speaker will work voice calling Set B. My...

Looking at a new vendor (Carousel) Has anyone used them for Nortel Blue Equipment CS1000, Callpilot Etc. We are located in the San Franciso Bay Area. I know East Coast they are strong, but what about the West Coast? Do they have a lot of techs in the field? Any info would be appreciated. Thanks

I have CS 1000 6.0 If a MG XPEC card reboots, some of the phones (2616 or 2008) on that card do not come up clean. The phones flash like there disabled, I have tried unplugging the phone, reseating the Digital Line Card. All to no avail. The only thing that brings the phones up is reseating the...

I am trying to program outbound calls through the NRS. From Site B to our Main Site. I have programmed all my internal Ext and they work fine. The problem is I am not sure how to program the outbound calling and which E164 format to use. I am thinking of breaking it out to: 912, 913, 914...

1st question: my trunk cards say (DS) on the card. If I want to have caller ID to work, will the card have (CI) on the front of the card. I know carrier and programming has to be correct. Just curious about the card. 2nd question: I have line 1-4 working. I may want to add more trunks. Can I...

I can't seem to get the 2nd Intercom line to flash instead of ring. There will be 4 pots lines on the system, but right now I am only testing internally. The Prime lIne on the phone is I/C Intercom keys is (2) I have FNA to V.M. (220) and FOB set to None. I have DND on Busy set to (N) This...

Our C.P. is 5.0 and I cannot find what System Dist. Lists are assinged to a Mailbox. I know I can go to the SDL and see the mailboxes assigned to the list, but I would like to search by mailbox to see what SDL are assigned to that mailbox. The reason I am asking, some Mailboxes are in as many as...

I have 2 phones Ext 3002 and 3005. I would like to have 3 other numbers ring and go to voice mail. The calls ring in without a problem, the issue is I cannot seem to get a separate greeting on the mailboxes. I tried using alt. ext in the mailbox, but most of the time I get the same greeting for...

I posted this in Octel with no luck, hopefully someone can answer this question. Thanks There is a feature under Additional Messaging Features (Check 1 2) Which says: Message Senders can check whether messages sent from their mailboxes have been listened to. I want to know is this feature...

There is a feature under Additional Messaging Features (Check 1 2) Which says: Message Senders can check whether messages sent from their mailboxes have been listened to. I want to know is this feature available in Callpilot 5.0 Thanks in advance.

I cannot get thru dialing to work the way I want. I want to dial Ext 6500 after the auto attn answers, I have this working on another callpilot the programming is the same. I have set Thru dialing up under Option 6 The following is the Thru Dial settings . Allow dial by number (. represents...

The Network guys are asking how our Signaling Server is set up for De-Jitter and Playback Buffers. The sites in question have software of 3.0 and 4.0. I am not sure where to look in Element Manager. I tried going to ld 117 and do a prt of qos but it was asking for a port #. I tried the zone #...

I have one agent not getting a warning beep for the call force. I have narrowed this down to the agent log in ID. No equipent issues. I was told the beep is programmed by que not agent. Sounds like a agent issue, I just cant find where. Thanks

I would like the Dnis Digits 54741 to go to our voice mail # 15701 after hours only. I am not sure where in the script it should go. I was thinking right after PLAY PROMPT VOICE SEGMENT aa_vs_cr_closed and before the disconnect. All other DNIS still will get the disconnect. Thanks in advance IF...

When we make voip calls (323 Trunks) to Hong Kong, there is no talk path on either end. I have forwarded a phantom port back to the states and when I call from Site A to the Phantom number in Hong Kong (which goes back to the states) the call is fine. I am thinking this may be a DSP issue on...