I am using Arcserve 11 on a Windows 2000 Advanced server with MS Developer Studio 6 Enterprise and SQL Server 2000. I performed a test Disaster Recovery (I am using the Open File agent, DR agent, and SQL Agent) and it works fine but the truncated directory names for C:\Program files\Microsoft...
This appears to be a problem that is happening during the conversion from Fat32 to NTFS during a DR. I am using Arcserve 11 on a Windows 2000 Advanced server with MS Developer Studio 6 Enterprise and SQL Server 2000. I performed a test Disaster Recovery (I am using the Open File agent, DR...
I am running EPO 3.0.0, and a couple weeks ago it quit automatically pulling DAT files. I tried to manually pull them, but on the last screen of the Pull Now wizard, it just says "Failed to decrypt the file". The log file is not very helpful. I can download the files from nai.com and use...
I am running AS9 on Windows NT 4 Server (SP6a w/hotfixes) that is a PDC for a local domain. The Disaster Recovery module and Open File Agent are installed and working properly. I am using an HP DDS4 tape drive with OBDR set up. The backups seem to be working fine, but when I test the Disaster...
I'm running EPO 2.51 and sending out upgrades to VS7E from VS4.51 to Win2K workstations. I have AutoUpdate 7 configured properly in EPO. The EPO Server is also running VS7E and I have used AutoUpdate Architect to configure this server to pull DAT updates from NAI and create a local repository...
I am using Groupshield 5 on my Exchange 5.5 server (Sp4 + hotfixes). I have not been able to change the scanning method to ESE. When I try, it stops the services just fine and attempts to restart them, then it stalls at the step called Waiting for ESE to load. After a minute or so, an error...
I am attempting to upgrade an Arcserve 7 to Arcserve 9 on an NT (SP6a) server. The install asks the usual questions then attempts to install the license software. It never gets past this step. I am able to kill the process from the task manager and it will then continue the installation, but...
I have installed EPO 2.5.1/SQL2000 on a 2000 server and added the packages we use to the repository. Our Exchange 5.5 server (on NT) is running GroupShield 5 (upgraded from 4.5), and I had already set up a policy on the Exchange server itself. I re-created this policy on the EPO server and...
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