We are experiencing loss of volume ranging from moderate to 'can't hear at all' when calls are transferred through the office to outside numbers of employees working from home. There is also a squeal on the line at times. We have had the phone company check the individual lines and had an NEC...
Recently I attempted to change the main processor on a system with two cabinets. I powered the system down and replaced the module. Then was unable to power up. I reseated all the modules and was still unable to power-up.
There were three (3.1 EC) 206 modules, a 4.1 processor and a voicemail...
I have a Partner voicemail Rel 5 that is not always giving a beep tone after the greetings at individual mailboxes. Callers don't know when to leave a message.
I have run into a couple of MLS 18D sets, recently, where transmission over the handset is lost. After replacing handsets and receivers to make sure they were OK, I opened the sets and found that touching the circuit board almost anywhere, restores voice temporarily. I loose it again, of course...
Is there a way to record over, or get rid of, the canned message a caller hears when transferring to ext 10 or entering '0'- "transferring to receptionist"
The person at this ext is an office manager and doesn't want callers to think she is just a receptionist :-)
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