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  • Users: hende10
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  1. hende10

    Option 11C - Glowing Fiber

    We have had an increasing problem with some of our digital handsets making a "clicking" noise, but only audible to the person on the other side. This happens for both inside and outside calls, and for only the handsets on the digital card in our second cabinet. As an earlier test, I swapped the...
  2. hende10

    Call Voicemail box through DID.

    On our Option 11C, is it possible to check your voicemail by calling your DID? Currently to check voicemail from outside the office, we will call our main number, then ask the operator to put us into voicemail, where she then transfers the call to ext. 222. I would like to do something...
  3. hende10

    Vantage vs Vista

    My company is currently evaluating replacements for our incredibly outdated ERP system. Two of the choices we've looked at are Vantage and Vista by Epicor. According to the sales representitive, the main difference between the two (outside of price) is that Vista does not have any multi-company...
  4. hende10

    Disable Scroll Wheel?

    I have a vendor database which contains three page tabs. While I designed it to fit the majority of screen resolutions here, some users have such a low resolution that the form is too big for the screen, and they have to scroll down to access the bottom. The problem is that these users try to...
  5. hende10

    Checkbox Query - ANY vs ALL vs SOME?

    I have a checkbox selection form, where the user searches for any vendor that matches any selected machine: SELECT qrySelectMach.VendNo, qrySelectMach.VendName, qrySelectMach.VendMachMattGrind, qrySelectMach.VendMachThrdGrind, qrySelectMach.VendMachCylGrind, qrySelectMach.VendMachIDGrinder...
  6. hende10

    Night Call - Dial by Ext

    A user here has asked that his phone be blocked from people calling during off hours, instead forcing people only to call during office hours where they will be routed through our receptionist. I have gone into MM and disabled his mailbox's Dial by Name setting, but I cannot find where to...
  7. hende10

    Model? on M2616

    I am trying to replace a 500 type with a 2616 w/ display. I found a free TN (4_11), then copied the profile of my 2616 to it. I then changed the DES, KEY 00 & 01 to reflect ext. 107 instead of 205. After this was configured, I had our maintenance guy move ext 107 from 5_1 to 4_11, enabled the...
  8. hende10

    Replacing M2250

    I've purchased a refurb M2250 to replace the failing one we currently use. After this replacement, I will also need to move the BLF that is on the current one to this refurb one, but cannot find any instructions on how to do so. Any hints/tips/pointers on how to do this? Since we have always had...
  9. hende10

    M2250 replacement for Option 11

    We have been having trouble with our M2250 (buttons sticking, popping out, oddly switching to night call during the day....), so I am looking to get a replacement. I spoke with our vendor, and they want $2400 for a refurb, with only a 90 day warranty. I am looking for suggestions for other...
  10. hende10

    Caller ID Storage

    We have an Option 11C, with multiple M2616 w/ display handsets spread throughout the office. One user with one of these handsets asked if there was a phone available that stores a Caller ID history, unlike these 2616 which only shows the number during the call. This user's main goal is to be...
  11. hende10

    Cannot find DID number

    On our option 11C, one user here has an M2616 phone, with ext 122, and 622 as his second line. He also has the DID number 555-6610 mapped to his phone, which works fine. However, he will occasionally receive a call from a fax machine on his 2nd line (622) only, sent to 555-6622. However, when I...
  12. hende10

    Print Current Record Problem

    There is something odd (and probably simple) I can't figure out on my form. I originally designed it with a command button which would open a report showing only the current record. I started with the following code: Dim strWhere As String DoCmd.RunCommand acCmdSaveRecord stDocName =...
  13. hende10

    Data Validation with SubForm

    I have a main form with a subform built in. On the main form, I have two fields that need to be validated. However, the tab order I need to have starts on the main form for 4 fields, then goes into the subform for 'x' fields/records, then back to the main form for the final 4 fields. The two...
  14. hende10

    Problem with Before Update and subform

    I have an inventory ticket database that keeps track of part movement. This had originally started with paper sheets, so the main database entry form was designed to mimic the look of these sheets. Now I have a problem with validating input. The entry form has a standard left-right/top-down tab...
  15. hende10

    Chart off of Union Query

    I have two queries, one for 2004 and one for 2005, that total dollars based on month. I then have a union query that joins both of these into one, and shows three columns: Year, Month, and Amount. I am trying to build a chart with Y-Axis as Amount, X-Axis as Month, and two different series, one...
  16. hende10

    Sheduled Daily Reports

    I've recently upgraded to Brightstore v. 11.1, and have been playing around with the Report Writer. I have a daily report scheduled to run and tell me if the backup was complete or not. Is there any way I can schedule this report, with the Alert Manager, so it prints automatically each morning...
  17. hende10

    Clarifying NDRs in the SMTP Queues

    Like previous posters here, my SMTP Queues are filled with messages and domains. These messages are all from "postmaster@mydomain.com", so can I assume this is an automated NDR, generated by our server, to a spam email address? We do receive a lot of spam, which sometimes uses multiple arbitrary...
  18. hende10

    PRI dropped, now DTA015 error

    On Jan 27th, my company lost ability to make or receive calls to/from the outside. After a couple of hours calling around, and recycling the power/reseating the cards, I reached SBC who "bounced" our line, and the immediate problem was fixed. However, since that night, I have been getting a...
  19. hende10

    Outlook 2000 error on close

    We've ran Outlook 2000 for 3 years in my company, and I've never seen a problem like this. When one user opens an email to read, then either replys, forwards, or closes it, an error pops up: "Outlook has caused an error in <unknown>. Outlook will now close." I've tried updating...
  20. hende10

    Current Month and YTD dollars

    I'm hoping someone can point me in the right direction on this, I have browsed through a lot of posts, and still can't figure out a solution. I have a table with the following: TicketNo Date Super WorkCent Emp MyMonth (pulls the month from 'Date') And I have this subform table (each ticketno...

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