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CM6 inserting a 9 on calling number
I have a Nortel CS1K connected to Session Manager via SIP trunks. Any outbound calls to the PSTN go through our CM6 system also connected to SM via SIP trunks. When an outside call is made from a CS1K phone, the CS1K is sending the calling number (123-456-7890) to be used since I can not...- y2ger
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
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Not sending Agent ID when I hit # on IA770
Hello All, we recently had a BP install a new S8400, CM5.1.1 with IA770. Before this, we had a G3si with Definity Audix. After the install, when an agent dials VM (the mailbox is on the Agent ID, not on the station), they hit # to send their Agent ID prior to dialing their password #, but...- y2ger
- Thread
- Replies: 10
- Forum: Avaya: CM/Aura (Definity)
