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I've been working on creating a new script to further automate our user on-boarding process and I've run into something of a wall. I want to be able to populate different aspects of a new user account with address details, move to a specific OU, etc. based on that users physical location. So...

I've learned just today that the disk on our MSS is 90% full due mostly to log files. I have also learned that the accounts we have for the MSS do not have rights to shell access. To rub additional salt in the wound, we recently dropped our support agreement with Avaya, or rather chose not to...

I got a call from a colleague who told me he'd gone into ASA using emulation and upon exiting was advised there were one or more busyed out ports and did he want to continue exiting. Is there a way to get a list or a summary of everything currently busyed out?

I've recently had a replacement phone arrive at a site and when plugging the phone in, the user tells me it's coming back with vlanid=0 rather than 30. I've had the user perform a reset valuse on the phone but this doesn't seem to make a difference. I've also tried the clear command but this...

If this information is located elsewhere in these forums, I apologize in advance. I did some keword searches for ip telephony that didn't really turn up anything useful but that doesn't mean I didn't miss something. We are in the process of migrating our offices to 96xx series IP Phones. Out...

Ladies and gents. I've been pouring over this forum as well as getting in touch with Avaya support and do not seem to be getting where I want to be. The issue is: I have a few users with some 9620 IP phones. I have assigned some bridged appearances to the users extensions. What I would...

I am seeing an issue where some templates or documents that were created in a version of office previous to office XP are not opening correctly in office 2003. It does not happen all of the time, however. The error message in the subject is what I get when one of these 'problem documents' is...