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We are getting a problem where calls that are transfered to a Mitel ACD system are bouncing back to the switchboard (SC2000) on a SX2000, rather than queuing on the ACD, after a period of time. Is there anything I can check which might be causing this? Thank you

We are using Cisco 877 ADSL routers at remote sites connecting back to a Cisco 2851 using GRE tunnels. At seemingly random intervals the 877 routers will crash and we loose contact with them and have to power cycle them. Has anyone else come across this problem and found a solution? The 877...

We are just trying to setup Oracle Contact Center Anywhere (CCA) connected to a cluster of Mitel switches - connected via a 3300 providing the SIP gateway. We can make a call with CCA to an extension but if we then transfer this call - we get one way transmission. Also if make an external call...

Does anyone know the pin on the Marvell 88E6060-RCJ which determines whether auto mdix is enabled or disabled or a pinout diagram. This is the chip used in Netgear 5 port mini switches etc. Thanks

We have applied a time range to only allow ip on the dialer1 on the ISDN backup on weekdays (Mon-Fri), but we are finding the ISDN still dials up out of this time range. Can anyone help please? Here are the relevant lines from the config: access-list 100 permit ip any any time-range do-backup...

I have a PC with XP with a printer shared out on its USB port - it is in the default workgroup. I also have a laptop connected via wireless which is on a domain (used elsewhere) which will connect to the printer (asks for username and password). However on reboot the printer doesn't connect...

If I monitor Windows servers with snmp polls using SNMPC they can fail to respond at times, whereas if I ping the box it will always reply. Has anyone else come across and is there a reason and even a solution? Thanks

Do Windows servers include traps to warn if the hard disc is nearly full, temperature too high or cpu loading very high for example? Do things like this get put in the event log?

I have the following error after restoring a backup to an IBM server with RAID 5 and 3 hard discs "Windows 2000 could not start because of a computer disk hardware configuration problem. Could not read from selected boot disk" What could cause this error and how can I correct it? I tried...

How does a switch deal with different transmission speeds - eg if a port is running at 100meg full duplex is talking to a port that is running at 10meg half duplex?

Has anyone come across the problem that when you run SuperAdvisor it locks up when reaching device lists? Have you found out a solution to this?

Has anybody had a problem with the Mitai links going down between the 6100 and the Appsu servers?

Can anyone tell me how to set a telnet session timeout on the SX2000? I keep getting problems with the number of telnet sessions exceeded, which can only be cured by a reboot. Thank you

Does anyone know if it is possible to switch off the auto mdi/x feature on HP Procurve switches? It can cause problems if people accidently create a loop in the network. (Normally you would need a cross over cable to cause this)(we don't want to use spanning tree on our network as this causes...

Can anyone advise how I would find out what device has caused an ISDN call on a Cisco 2621 with an ISDN card. Our main circuit isn't going down but the ISDN line sometimes comes up - wasting money. Thanks

We have a problem with our Cisco 7500 router.We are running version 11.2(21)P software on it. After a period of running the router - it drops packets and when you are on the console prompt the response becomes very lumpy. A reboot cures this problem until the next time. Any ideas on what would...

Can anyone suggest a way of terminating all incoming ISDN calls to a Cisco 2600 with an ISDN PRI card, at a certain time of day - so the ISDN calls aren't on all night for example.