Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: JBantz
  • Content: Threads
  • Order by date
  1. JBantz

    Announcements too loud

    Hi, I have a problem. The audible volume on my announcements differs by approx 6db from internal to external callers. When you dial into any one of my call centers from the outside world, everything sounds good, announcement volumes are at an acceptable level. However, if you call into the...
  2. JBantz

    Flash hook transfer quest on IVR connected via T1 with DS1FD stations.

    I have a problem. In my IVR I use a flash hook transfer to send callers out to an agent. (I know Converse works better, but I can't use it because my customers want a verbal whisper with an account number and transfer reason). The IVR does a flash hook, then dials a VDN and waits for an agent...
  3. JBantz

    Moving recordings from a PC to an announcement board

    Does anyone have a recommendation for moving professional voice recordings from a PC file to my announcement boards? We have an R9, with TN750 announcement boards (currently no VAL boards). Thanks JB
  4. JBantz

    Transferring Recordings to TN750 Announcement Boards

    We have a G3r9.5, EAS and such. We have normal TN750 Announcement Boards, (no VAL boards). We want to find a way to use an external source (professional voice) for recording our menus and hold messages. We want the vendor to deliver them to us in a .wav file or on recorded media or and then...

Part and Inventory Search

Back
Top