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  1. VoiceAmerica

    Ring Down Circuit with KXTDA50 Delays !

    is the kxtda to smart for its own good. I just installed a kxtda50 r3 to replace a 1232 r2 in a coop apartment in nyc. the bldg provides a ring-down circuit from the unit to the doorman. the problem is that the kxtda50 has an approx 6-sec delay when using this circuit before patching the units...
  2. VoiceAmerica

    Initialize Partner Messaging R1 to Factory Default

    Hello, I would like to Initialize (reset back to factory default) my Partner Messaging R1 with 4-Port Card. Could anyone tell me the easiest procedure to do this. Thank you in advance.
  3. VoiceAmerica

    Magix Remote Call FWD via AutoAttend

    I am having trouble getting my Magix R4 to forward to an external number via Automated Attendant (merlin Messaging R3). I set up forwarding *33 9 Hold 9 Hold 7digit #. (its behind centrex)(the hold adds a pause). If I call it internally it will forward fine, but not when coming through the...
  4. VoiceAmerica

    PRI not working after board rumber

    Legend R3 Needed to add more MLX ext's, so I Changed config from proc/408/408/800/012/DS1 To proc/408/408/012/408/DS1 I did a board renumber and adjusted the trunks down by 4. All ext's & vm worked fine, BUT the DS1 would not come up. I worked with Avaya tech support for 2-hours, including...
  5. VoiceAmerica

    Merlin Legend Mail NOT Lighting Msg Lights

    I recently upgraded a Merlin II to a Merlin Legend V7 R9 so I could add a new Merlin Legend Mail (4-Port). The MLM works fine, except it will NOT light any lights. I have all 4-ports in Rotary Enabled.(52-55) I changed the ARS FLR from 0 to 3 all 4-ports (52-55) I have all 4-ports...
  6. VoiceAmerica

    Calling Group VM Box Ext to Co Looping

    Partner ACS R5 & Partner Mail VS R4 Goal: To have lines 1 & 2 answered by AA and transfer via selector code 4 to ext 71 (cg-1). Ring ext' 10, 12 & 34. If no answer goto mailbox 10. I need to set up two seperate groups this way ( group-1 (71) unanswered calls will goto mailbox-10, group-2...
  7. VoiceAmerica

    Partner ACS Extension Port to CO Port Loop

    In attempting to have (3) Partner Telephones ring at the same time BUT after approx. 6-rings for the call to go into a voice mailbox. Partner ACS R5 & Partner Mail VS R4 1st way I tried. Set Calling Group Extensions (#502)for Group-1 Ext's 10, 12 & 34 also added Extension 36 which is looped...
  8. VoiceAmerica

    how good is bcentral for adding a catalog to fp2002 web

    I want to add a catalog (ecommerce) to my existing frontpage2002 web site. I would like feedback regarding how good is the bcentral option vs. other options such as yahoo. Thanks, Jack
  9. VoiceAmerica

    Swapping TR016 Brd with Merlin Messaging Module

    I'm upgrading a Merlin LegendR5 to Magix (with clamshell) and also replacing a TR016 Card with the Merlin Messaging Card. Can I use WinSPM to upgrade the data ( saving me alot of time) and what does the Merlin see a Messaging Card as and if different than a TR016 module, do I need to do any...
  10. VoiceAmerica

    Legend 5 backup to Intuit AA

    My client has a Legend 5 & Intuity Audix R4. The Intuity was hit by lightning and is experiencing ( panic page drops ). Avaya said this is very bad corruption and at a minimum the hard drive will need to be replaced. I have proposed the new Merlin Messaging. As a preventative measure, I...
  11. VoiceAmerica

    Partner + Dropping Calls

    My client has a Partner + R3 with (3) 206E modules. Sometimes when they are on outside calls on Lines (1 & 4), they will start to hear static and the volume starts to drop, this continues to get worse until the call disconnects. This is an intermintent problem. Lines 1&4 are on seperate...

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