HI all,
has anyone tried routing a call to a third party device in srst mode? Can we put a route using an alias to route to a third party device?
Thanks
Hi all,
We are running CME version 7.2. The receptionist is able to transfer the call but when she returns to the caller to say the lie is busy she can speak to the original caller for a few seconds but then gets disconnected.
Any idea why this is occurring?
Thanks
Working on integrating MS Lync with CUCM 6.x. Does anyonw know if this can work without Cisco Unified Presence (CUP). Can I use another gateway as a mediation server between the Lync server and the CM? We will be using SIp trunks
We have a call manager v 6.1 and I am unable to have a call that forwards from one ext to 4 different extensions go to a vm box if not answered. This vm should be a shared line and the light shd light up. This is not happening. What happens is that the vm only lights up on the first phone. Any...
We wuld like to set up a recording before routing to the hunt pilot. We have a number of toll free numbers that get translated in the local exchange to the hunt pilot number.
Any ideas how I may accomplish this? I have a CM 6.1.4 and Unity Connection 7.1.3
The desk phone and IP communicator share the same extension and the devie settings are exact.They belong to the same DP and the same DTG. Yet their times are different. Does anyone have a clue why this is so. IP comm version 2.0 Cm version 5.1. Thanks
We have a site with 6 POTS lines coming in into 2 FXO cards and configured to IP phones (CM 4.1) We are experiencing static only on outgoing PSTN calls. Incoming and on net calls are clear. Checked out the lines through the local carrier, all point to the pbx. We have new cabling and there are 2...
I have the personal Addrees book configured in Services on the phone in Call Manager 4.1 however the management would like it under Directories. Does anyone know if that is possible and how to configure it under directories? Thanks
We are using an application called Kronos for Touch Time. There is a DS1 card with ph type 8434D+. Agents are then configured with a skill set and each agent is forwarded to a station. So when I status the agent I see it CF to the station. Well one agent has somehow become unforwarded and for...
Hi,
Is there a command to clear MW lights on all phones in the G3r. We are migrating to a Cisco vm system and currently the PBX is integrated through PIMG's to Unity voicemail and Audix vm. Having a problem with MWI staying on and logging missed calls and also no message waiting light when there...
Hi,
I would like to change the date/time of our 9006 systems. I was told this would require a 2nd level password. We have terminated system support so how can I change the date and time?
Thanks
When I dial into audix it says that subscribers can now change the covering extension selves. The greenfeature is now active. What is the command to do this.
We are a large facility and have just tossed out our wiring folks after 15 years of service. Anyone know any good referals that I can call in the area. we are located in Winfield, IL. This would be a huge contract.
I would like to know if anyone has enabled the ability of calling an extension of the PBX from your cell phone. We have rolled out about 200 cell phones with EC500 capability and would like to know how to place a call using the 5 digit extension. Thanks
What are the pros and cons that you see to install a Fax server as opposed to Message Mgr. We have a G3R and are networked to many sites include different phone systems?
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