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I have 2 Mitel Superconsoles 1000 that go into Absent mode on their own infrequently. Any idea what causes this? Thank!

i have a 0x32 5.1 w/ a t-1. i have the disa set up so that after i dial the cos i can dial using 9+the number. i have some analog foreign exchange lines set up in line pool b with 8 being the access. id like to be able to access line pool b through the disa. of course when i dial from a set i...

this is a second post. i have a 8 port fiber nam on a mics w/ 5.1 on a t-1. i am in desperate need for more then four tables for the aa. if you can have 999 mailboxes y cant you have more then 4 tables? i am under the impression custom programing can be done for the nam. is there anyone or a...

In an upgrade from a 4port flash to call pilot 150 the dn changed. i had previously changed the dn for the flash using system programing....change dns to dn 250 and everything worked great. when i initilized the cp150 f985 stated the dn was 254. needing the dn to be 250 i changed the dn 254 to...

anyone have a call pilot 150 manuel in pdf format to email....thanx scott wood callmgtsys@aol.com

i just put in the soft key for the flash acd. everything is working great but as usual the manuel is awful. it would seem to me there must be a agent report that would come off this thing but it just wants to generate the same 7 mailbox and ccr reports as before. anyone else using the flask acd...

does anyone have a hard or pdf copy of a DR5 programming record? thanx scott

i have a compact with the fax dn set to the iata dn. if i understand the guide correctly, when the auto attendant answers the line, it should detect the fax tone and route the call to the iata fax dn. this is not occuring. the auto attendant answers but no transfer to the iata. i can send faxes...

anyone know a good company that does custom nam programing? i need more then four tables and 10 trees. am i going to be able to do this with cutom programing? scott wood

these things are a pain in my &^%.....just installed the 6th handset on a system. however this set wont ring. all the other sets beep when you press a button and ring. this one wont. when you go into options for ring volume, the set does not respond to the volume key. the line indicator and the...

i have a cics w/ 4.2 i have the auto attendant and ccr turned on. i am using recording 'a' with the announcement that states the operator is busy. my problem is i cant seem 2 close the business. i have the office is closed recording on 'b' but when i select closed a still plays. all other...

anyone fimilar w/ pc console? i was running it at one of my sites and the hard drive crashed. i have the site and key code, but the server program keeps saying the key code is invalid on the new hard drive. seems to be some big problem w/ the distributor in getting this problem resolved. scott wood

on a 4 port flash and a 8 port nam if the operator does not answer a call after being transferred by the auto attendant it goes into the general delivery mail box after 7 rings. there are no setting on the operator station turned on for this to occur. i need the call to just ring untill the...

i just recently activated the disa feature on one of my 0X32 w/ pri. as usual, the installers guide is very vague about what the feature can do. manuel states you can access 'some of the norstar features'. does anybody know exactly what features you can and can not access remotely? so far i have...

anyone have documentation for the nru 8.0? thanx scott wood callmgtsys@aol.com

I want to use the CTA adapter to search an act database using the caller id. anyone doing this? do i have to install the entire nortel contact program to get the cta driver?

anyone have the manuals for the 8x24 dr5? would be willing to buy a copy. in particular looking for the maintenance section and the block and pair for the on hold music. thanx scott

anyone have any suggestions on capturing smdr data. i am currently using computers running procomm. i would like to have a device that does not require a computer that would store the data then forward it on either via modem or internet.

does anyone have the codes and descriptions for maintenance in a dr5? scott

all of the sudden certain sets on a dr4 started displaying grabage "&^%$#%&". some sets have a line missing in the display. In one recently new set the display has stopped working all together. Changing ports or powering down does not correct the problem. Distributors solution was to...