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Problem: Citrix users have to wait up to 30 seconds to close Office docs on File Server - whether changes were made or not - but only on one folder in the drive. Background: - P4-1.4 Compaq DL 380 running 2003 Server. - Clients have Drives G: and H: mapped to two shared folders on the same...

I am using Arcserve 2000, SP 4. My media is provided by File System Devices from a disk array. Periodically I will lose media from the pool, but it still shows up in the device manager. When I format or erase it, I am told that it is part of the save set - but the save set doesn't show it. Is...

I am creating a rule that checks messages when they arrive based on key subject words. Then 'start application' runs a process (DOS Batch file) that creates/captures a log file (net view > myfile.txt). Then some VBA runs that attaches myfile.txt to a new email and sends that out automatically...

We have Exchange 5.5 on a dual P4 1.2GHz w/ 1GB ram running NT4, SP6a. After a reboot, the Exchange Information Store uses around 35mb of memory. Within 5 hours, it will climb to almost all of the 1GB. I loaded Exchange SP4 but that did not help. In addition, the Internet Mail Service take up...

When I attempt to install the SQL agent, I get an error telling me that SQL is not installed on the box - but it is installed, and running. I am attempting to install the agent from my Arcserve 2000 CD. Is there a newer agent available? If so, I am unable to find it. Thanks! Scott

I am weighing the difference between running raid 5 on a Dell PowerVault array with 14 14GB drives, and running it without raid. I need to know how much storage space I will lose if I configure it with Raid 5. Thanks!

I'm using AS2K, SP4 with DRO SP4. When I try to do a DR from CD, it asks me to insert SP1 Disk 3 CD into A:. Even when I cut the CD down to fit into the floppy drive it wouldn't work (just kidding). It offers me no options but retry or quit. I burned the CD using Nero, and created from the...

I have an Outlook form that needs to open either as an .oft file or as a Published Form in the Organizational Forms Library *from outside of Outlook*. To make it even more interesting I need to be able to pass parameters (Email Subject) to the form. Thanks in advance!

I am setting up a separate network for tape backups by installing GB cards into our servers and assigning them IP's on a different subnet (10.3.x.x/14). The GB cards connect to a separate GB switch that is not on our production LAN (10.10.x.x/14). How do we keep Windows from dynamically...

How would I (or can I) restore system files from NT to a new server with different hardware. We need to maintain local and global groups, permissions, users, printers, etc...

Even though I have requested to do differential backups, SQL backups are still full (using the SQL agent). Is this by design, or am I missing something? Also, Arcserve tech support tells me that in order to guarantee a good full backup, I should make sure the entire machine (tree) is selected...