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Is it possible to get MOH to a Parked caller? The NTP indicates yes in one of the tables under enhanced music on hold but I can't get it to work. Caller hears MOH briefly then dead air when parked. Thanks, Woodro

Is there any good traffic programs out there. If so what is the price range. I'd like to be able to print some nice reports. How does the OTM Traffic program measure up. Thanks, Woodro

What is a good converter to get. I have centralized Voice Mail and need to have a GAC terminal at location 5 miles away and I have access to the companies network at that location. Whould this work with a VT520? Woodro

Can I CFW a 2616 and unplug it and CFW still work or is the phone going to disable and drop the cfw when it disables? If so what is an alternative to having to leave a phone plugged in. Woodro

I have OTM 2.1 with LDAP to an Active Directory. I don't understand AD but I do know you have to have the attributes mapped from OTM to the AD. Only I'm not getting anything back from AD. The test connection confirms a good link between OTM and LDAP but I can't pull anything across. When I do a...

There are two M1's connected via IP Media Card TIE Trunks (24 channels).One is OPT 11 with 2 attendant consoles w/NAS keys lit. The Other M1 is a 61c with Centralized trunks and MM13 w/8 voice mail ports. The call comes in on a COT auto terminated trunk that lands on 6200 which is a menu servic...

How do I make this work? I'm trying to see if the user input the word NPA, NXX or SPN back earlier in program.These would be assigned to the bartype veriable. I'm trying to say IF strfind bartype is NXX or NPA or SPN then do this? with one if then statement. Is this possible or is there a...

Ok, well I've got a opt11c tied to a 61c w/PRI. What do I have to have configured in the route,trunk, and cls of the set to both send and recieve clid info. The 11c has the TMDI cards. The 61c has 5d12 cards and msdl. When I dial a number at the other site the clid doesn't appear on the phone...

I have two part numbers and don't know where to go to get the right discription. I'm trying to get my engineer to order a dist. copy of OTM and I think these are the two numbers I need but I don't know the difference between these two part numbers. Anyone out there have any idea. NTTL33AD...

Any Ideas? I'm not able to select a call that was received on a 3904 and placed on hold from the 3904. I am trying to select the held call from another set that has that same number on it.(Lets say they both have 8000 as a dn on both sets)The call is on hold on the 3904 and the light is flashing...

I'm getting an err220 on route 22 which is my ranf route. Why? the miran card on ch 0 has MOH. Ch1 is the same recording as MOH. Routes 23 and 24 and chls 2 and 3 of the miran have the "get up" on them and they don't err out like the route 22 does. ROUT 22 DES AUTO-WAKEUP TKTP AWR NPID_TBL_NUM...

Does procomm support rlogin? I think the only way I can access my PBX over the ethernet requires me to use rlogin and I can't find any help in the help section of procomm so I assume it does not support it. Is there another program that does? Thanks for the help Woodro

I need this program to look at the if then statments multiple times. As you can see the program calls up a proc then needs to go back to the top of the if then statements only this time around carrying a different value for the variable it already checked so that it doesn't check it twice and...

I have a phone(site A) accessing an ACOD at site B. The caller gets the trunk dial tone after dialing the ACOD but the DTMF doesn't work from her phone after connecting to the trunk. You can hear the tones when a button in pressed but the tones will not activate(break dial tone) the call. The...

I have a analog trunkd(B-1)coming from another switch. I made a cot route and trunk to access it by the acod(59)from any phone in the switch. Now I can dial the ACOD and get the dial tone of the other switch and dial thier internal extension numbers but I cannot dial "0" and get thier...

I recently took over a Opt 61 that I found the J21 cables off the cores going directly to an A/B box hooked to the maintiance terminal. The problem I'm having is when I print out a long list (TNB or DNB) it locks up the port and gives me an error code 80 on the CP card and references 0. I don't...

I have been told that 25.40b is a free upgrade to anyone that has 25.xx. Is this accurate information I'm receiving. What do you guys know about this. Has this rls. been out for a while? Thank you for the help, Woodro

I have rls 25.15 on the switch and release 3 phones (M3905s) I can't figure out how to get the directory programed, on the 3904s there is a directory button. Any help would be appreaciated. [smile] or :-) Thank you for the help, Woodro

I work on the Opt 61's and 81's and have never touched a Norstar. What should I do to get ready for the BCM 10 day Bootcamp school down at Richardson TX. Any ideas. Thank you for the help, Woodro

Are they the same? Should you go test at Nortel after completing at course at Global Tech? Does Nortel enven offer the certification or does that come through Global also. Thank you for the help, Woodro