Search results for query: *

Hi, CM6.2, HA pair. Server B set to local domain NTP sources "tic" and "toc". Both sources ping OK and query OK, and server syncs time fine. Server A will ping both sources fine, but the query state button is greyed out, and NTP will not start. running command line ntpdate -d ip_address reports...

Hi Guys, Cust is running CM6.2 with AACC contact Centre. As they have AACC, there are no EAS licences on the platform. There is a need for a simple system with a single DN for the nightly duty manager to login, so the CC has a single number to call if they need to access the Duty Manager. So, I...

I have a customer with a remote G430 gateway and MM710 PRI card in Tel-Aviv. When I installed it I could not find a country code for Israel, so tried a few until I got one that got the circuit up. However, the customer is now complaining of low audio and slips on the circuit. _ The country code...

Hi All, Anyone have a model trunk setting for ISDN 30 PRI for Israel? Seems to be bog standard ETSI, but won't dial. Should dialling be enbloc or overlap? is signalling CAS or ISDN-Pri? Any other gotcha's ? thanks. Speak softly and carry a big switch

Hi, This is a Definity Prologix release V6i.03.1.230.8 An incoming DDI is directed to an X-Port extension with a cover path to a cover remote destination. The forward works fine, but the caller does not hear any tones while the call progresses, just silence. Also tried intercepting the...

Hi All, This has me completely foxed. User has a 9620 station on a CM 6.1. Trunks are E1 with China Telecom EC500 is all set up and works perfectly when another internal user call the station. When an external caller rings the DDI, it appears to work but the Cellphone never rings. Cellphone...

Hi, This is on a CM 6.2. IP Conference phone firmware load 1.4.3 Phone goes through startup routine and then sticks at "Running... App=1692_014000.bin" They did work, but following a local power failure now stick at this. Any ideas please? Speak softly and carry a big switch

Hi, This is an MM710 DS1 pack in a G430 gateway. If I configure up the DS1 for standard etsi working the circuit does not function properly. If set to country code 10, with busy/idle bits set to all the 1's the circuit comes in, but suffers from intermittent call drop. I understand that Irish...

Hi All, Does anyone have a note of the CO trunk setting values for a Turkish CO? Also, Avaya do not list Turkey as one of the applicable coutry codes 1 - 25 for the CO trunk, does anyone know which listed country code will work best? I'm currently trying Spain, country code 8. Thanks. Speak...

Hi All, I have a customer with an R12 CMS, which has been left running and connect to an ACM2 without any use (inc backups or routine re-starts)for 4 years. They now want to use the system again, and have found the disc 99% full message. I have restarted the Sun box, and run a cms backup to...

Hi All, Change the unix clock at the weekend, now all the wallboards have stopped working. :( Have reset the NTS, still no go. Any Ideas anyone? Thanks, Nick. Speak softly and carry a big switch

Hi, I have just inherited an MM. There is separate MAS and MSS. I'm not too well up on MM. Here is the issue. System works perfectly, but, when a user logs onto their mailbox, and the system reads back the mailbox owners name, the system audio is terrible, sounds like Richard Hawkins on Heroin...

Hi All, I have a site with MM 3.1 running an FTP backup nightly. We have recently noticed that although a new folder is created every day as expected, the folder is empty. Obviously permissions must be correct for the folder to be created, by has anyone any idea why there is no file created...

Hi, I have a 2950G-48 I bought on e-bay. I have tried to reset it back to default using the Cisco recommended method, flash_init and load_helper, but when I try to dir the config.txt I get a message "unable to stat config.txt/: permission denied" and returned to the switch prompt. Any help...

Hi, Does anyone have the trunk group settings to pass incoming caller ID from a BT analogue line? (UK) Thanks Speak softly and carry a big switch

Hi, if I have German or Italian colleagues out there, please can you assist me with signalling protocols on BRI trunks? I seem to have a problem where some inbound calls are signalling overlap, while most are enbloc. My trunks are set to be enbloc/enbloc and 90% of inbound calls ore OK. Some...

Hi. I have 2 remote gateways located in Europe. 1 in Germany and 1 in Italy. Both Gateways have BRI local trunks connected. Problem I am experiancing is that incoming calls seem to be a mix of both enbloc and overlap signalling depending on where within the country the calls are origionating. I...

Hi All. I have a G350 LSP @ ACM5 with 6 x BRI trunks located in Stuttgart, Germany. The ACM replaced an old Agfa system about a year ago. and the number of BRI trunks was upped to 6 from the previous 4 at that time. The problem that the customer is reporting is that some PSTN locations within...

Hi Guys, Anyone got an interconnect tech note for ACM to Siemens Realitis using Q-SIG? We have got the Q-SIG trunk up and in-service-idle, and calls from the Siemens flow to the ACM OK. Siemens is Master "A" end Avaya is Slave "B" end. Calling from the ACM to the Siemens with a list trace tac...

Hi, Does anyone have an assembly/dissassembly diagram for one of these? I have to remove an old redundant DC power battery pack. I'm comfortable and qualified working big DC power, and I did one of these many years ago. I need a memory jogger. Any able to point me to a resource or have a...