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I have an excel sheet that normally opens up and goes to the same cell it was on when I saved it. Now, for some reason, when I open it it goes to the middle of the sheet. I want to be able to click on a cell, save it, and then have it open and be on the same cell as when I saved it. How do I...

I have a 98 machine sharing an HP LaserJet 2100 printer over the network. The other machines that have installed SP2 now have a hard time printing to this printer. I timed it yesterday, and it took 2min., 40sec. to get a document to print. XP machines without SP2 do not have this problem. I...

I've been asked by a friend to set up a 2000 network for his small company. He wants to set up 7 xp clients to access a 2000 server. I have been into networking for about 8 years now and I have my A+ and Net+, however, I have never configured a 2000 server from scratch like this. Any advice...

I am creating a form in excel and I want to be able to reference a cell that is contained in a group box, but I am not having any luck. I have a group box with a few radio buttons as options and then below that, within the group box, I want to be able to enter a number in a cell that is used to...

I have a question regarding system requirements for dvd-rw drives. I want to put one in a PIII, 600Mhz, 256mb but I don't know how it will perform or if it will work at all. I was looking at the Pioneer A06 and Sony DRU-510A. It seems that DVD-RW drives vary greatly as far as system...

A user here has a digital camera that he uses to take pictures and then view and file them on the network. Today, when you try to open a picture, IE comes up and it acts like its opening the picture, but then the screen stays white. When you roll over the space where the picture should be, you...

One of my users sporadically gets a file on his desktop after sending an email. The file shows up on his desktop and has the name "~". It has no extension and is only recoginized as a file in its properties. Opening the file in notepad shows garbled text and e-mail addresses from...

I have a win 98 machine running outlook express, and I want to move the personal folders from that machine to a new machine running xp and Outlook. Anybody know how to do this? Thanks.

On one of our machines, MSN.com is set as the default home page. When you type something into the search box and click the search button, a page comes up and prompts for a .net passport account name and password. If you click home on this screen and type in a search again, it works fine. It...

One of our computers that is running Powerpoint 2000 is having problems. When you go to the slide show menu and click on any of the options(slide transition, custom animation, etc), which should bring up a box to select different options, nothing happens. I have tried repairing office and...

Our company has a group of Word doc. files in a network folder that won't open. When you try to open any of the files, word opens and says "requesting virus scan..." at the bottom. It sits there for a minute, then brings up the file conversion box. All of the problem files have the...

One of our machines is having a problem getting windows 95 to start. When you power on, you get to the screen where you can start in safe mode, etc., then when you start in safe mode(or any other mode for that matter), the 95 screen comes up like it is going to start the os, then a black screen...

I have a machine running NT with NAV 2000 version 6. I need to renew my subscription through liveupdate, however when liveupdate prompts me to renew my subscription, it shows the old style renewal screen which symantec doesn't use anymore to renew subscriptions. I have tried running the...

We were recently infected with the Klez virus. Most of the NAV's were up to date. However, now I have 2 files in network folders that NAV says are infected with klez, but the files cannot be deleted or quarantined. Any suggestions would be greatly appreciated. Thanks.

One of our users has a message that can't be deleted. In fact, when you just click it, it crashes outlook and won't allow send/receive without reconfiguring the account. I have scanned with Norton and it's not finding anything. Any ideas? She's running a brand new computer with Windows and...

Does anybody know how to set up Outlook so that when you reply to a message, it automatically adds them to contacts? Thanks

I have a win 98 machine that is having trouble playing back microphone recorded sounds. Normal system sounds work fine, the microphone appears to be working fine, but I can't play back what has been recorded. When I open sound recorder and press record, the line moves, so it's getting input...

one of our cd-rw's won't open. When you start the machine, the light on the cd-rw comes on and stays on and does not respond to pushing the button. I have tried the paper clip trick and it is not jammed. I also tried opening directCD and ejecting it, but that does not work either. Because...

One of our ME machines is having problems (Go figure!). It usually happens when the user is in Outlook. It does not always happen, but it is usually triggered by sending a message. An error message comes up saying that Outlook has to shut down, any other programs that are running crash...

Anyone have suggestions on whether or not to take both exams on the same day? I think it would be easier to focus on one at a time, but many people suggest taking them both on the same day. What do you suggest?